Sales Support Coordinator

Description


Company Overview

At FlexTG, we transform the way businesses manage their print environments. As a brand-neutral leader with a nationwide footprint, FlexTG delivers tailored managed print services to organizations of all sizes. Our proprietary technology sets us apart-helping clients streamline operations, reduce costs, and stay ahead in a rapidly changing world. Join a company that values innovation, flexibility, and making a real impact.

Position Summary

This position partners with the Sales organization and is responsible for assisting in business development, customer financials and supporting all Sales Team needs. Position is based in Hunt Valley, MD.

Essential Functions and Responsibilities

• Timely follow up and Responses to Requests and Escalations

• Works closely with customer contacts, end-users and FlexTG's internal resources on billing requests, contracts, and escalations
• Prepares reports and documentation for the Sales Team
• Responsible for Region wide post sales needs
• Some travel required (10%)
• Supports all other team member tasks and other duties as assigned

Qualifications and Experience

• Excellent customer relation skills

• Background in customer service
• Bachelor's degree preferred
• Strong self-motivator
• Excellent oral and written communication skills
• Independent and hard working
• Strong time management & organization skills
• Must follow the policies and procedures set forth by FlexTG
• Intermediate computer knowledge* MS Office (Microsoft Word, Excel, PowerPoint, Outlook)
• Experience with ServiceNow
• As part of pre-employment, we require drug and background screenings

EEO Statement

FlexTG provides equal employment opportunities to all employees and applicants for employment. The Company prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics), pregnancy (including childbirth, lactation and related medical conditions), protected veteran status, uniformed servicemember status, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, benefits, leaves of absence, compensation and training.