Sr MS Dynamics 365 SCM Production & Manufacturing Consultant

Sr MS Dynamics 365 SCM Production & Manufacturing Consultant

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Sr MS Dynamics 365 SCM Production & Manufacturing Consultant to join our team in San Diego, California (US-CA), United States (US).

Job Duties and Responsibilities: We are seeking a Senior Microsoft Dynamics 365 Supply Chain Management and Manufacturing Consultant to join our Application Managed Services (AMS) team in the U.S. This role is ideal for a seasoned functional consultant with strong solution architecture capabilities who thrives in post-implementation environments, ensuring system stability, continuous improvement, and business value realization. The consultant will play a key role in supporting, optimizing, and enhancing Microsoft Dynamics 365 SCM/MFG solutions for enterprise clients. Experience in the life sciences and diagnostics industry is a strong asset, enabling effective alignment of Dynamics 365 capabilities with industry-specific operational needs.

Role Expectations As a Senior Dynamics 365 Consultant in an AMS role, you will be expected to:

• Provide functional leadership and subject matter expertise across Dynamics 365 SCM modules in a managed services environment
• Act as a trusted advisor to business stakeholders, translating operational requirements into scalable and supportable solutions
• Lead solution design and architecture decisions for enhancements, integrations, and optimizations
• Deliver L2/L3/L4 application support, including issue analysis, root cause identification, and long-term remediation
• Drive continuous improvement initiatives, system performance optimization, and adoption of Dynamics 365 best practices
• Support change management, regression testing, and release management activities for minor enhancements
• Collaborate with technical teams, vendors, and offshore/onshore AMS resources
• Ensure solutions align with Microsoft standards, security, and compliance requirements
• Document functional designs, solution architecture, and operational procedures
• Mentor junior consultants and contribute to AMS process maturity

Qualifications Required:

• Bachelor's degree
• 5+ years of experience with Microsoft Dynamics 365 Supply Chain Management and Manufacturing
• Proven experience in an Application Managed Services (AMS) or post-go-live support model - 5+ years experience
• Strong functional expertise (5+ years experience) in the D365 SCM/MFG modules
• Hands-on experience in solution architecture and functional design - 5+ years experience
• Experience supporting integrations with third-party systems (e.g., TMS, WMS, EDI, financial systems) - 5+years experience
• Strong understanding of supply chain and production business processes and end-to-end flows - 5 + years experience
• Excellent communication and stakeholder management skills
• Authorized to work in U.S.

Nice to Have:

• Experience in the life sciences and diagnostics industry
• Exposure to multi-legal entity, multi-country implementations
• Microsoft Dynamics 365 certifications (e.g., MB-330, MB-700 )
• Experience with Power Platform, Azure integrations, or LCS

Core Competencies:

• Functional & Solution Architecture
• End-to-end solution design aligned with business and operational requirements
• Ability to balance customization vs. standard functionality
• Strong understanding of scalability, performance, and supportability in an AMS context
• Application Managed Services Expertise
• Incident, problem, and change management
• Root cause analysis and long-term corrective actions
• SLA-driven delivery and service excellence mindset
• Industry & Domain Knowledge
• Deep understanding of supply chain operations
• Familiarity with transportation, fleet operations, routing, and logistics workflows is a plus
• Collaboration & Leadership
• Strong cross-functional collaboration with business, technical, and support teams
• Ability to mentor junior consultants and contribute to knowledge sharing
• Proactive, self-driven, and results-oriented
• Communication & Documentation
• Clear and concise functional documentation and solution artifacts
• Ability to communicate complex concepts to both technical and non-technical audiences

Must reside in the US

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $92,408.00-$213,906.00. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees.