Associate Data Analyst

Role Description

Intrado is looking to hire an Associate Data Analyst to join our team. The Associate Data Analyst plays a key role in managing and validating data to support business operations. This position involves handling incoming cases, ensuring accurate documentation, and coordinating with internal teams to drive resolution. With a focus on efficiency and accuracy, the role requires strong analytical skills, attention to detail, and the ability to escalate complex issues to senior staff when necessary.

• Process cases as they enter the department
• Uses pattern‑matching techniques (such as regular expressions) to validate raw data and detect anomalies.
• Identify cases that need to be escalated to other staff such as Data Engineers and Senior Data Engineers
• Provide department staff with documentation for cases, when requested
• Coordinate with internal teams to provide complete solutions for cases
• Escalate undocumented cases for further research and processing
• Complete various data validation tasks

Qualifications

• High school diploma or GED required
• Some College Experience Preferred

Requirements

• 1-year data collection or data entry experience preferred
• Basic knowledge of MS Word, PowerPoint, Excel, and Outlook required
• Basic knowledge of MS SQL preferred
• Ability to see and analyze patterns in large sets of data
• Must successfully meet the minimum score on a data entry test to qualify

Benefits

• Medical, dental, vision, life and disability coverage
• Paid time off
• 401(k) retirement plan
• Paid parental leave
• Access to a robust library of personal and professional training resources
• Employee discounts
• Critical illness and hospital indemnity coverage
• Access to legal support
• Pet insurance
• Identity theft protection
• EAP (Employee Assistance Program) that includes free mental health resources/support

The starting salary is anticipated between $21 and $24 an hour and will be commensurate with experience.