DRIVER (COMMERCIAL VEHICLE)

Commercial Vehicle Driver

The Commercial Vehicle Driver is primarily tasked with operating large trucks, delivery vans and other Carilion vehicles to make equipment and supply deliveries between the various Carilion Clinic facilities. In addition, the Materials Management Driver (Commercial Vehicle) must be prepared to perform the activities of a Warehouse Materials Associate II including: standard receiving and stocking tasks, such as unloading delivery trucks, sorting items by receiving priority, identifying and documenting damaged deliveries, rotating inventory, storing materials for easy access at primary pick locations, and performing quality assurance (QA) activities. Must adhere to VA DOT requirements for the size and weight of vehicles used.

The Commercial Vehicle Driver:

• Provides exceptional customer service to requesters / end users, Buyers, and other warehouse teams.
• Makes deliveries and transports equipment and supplies (e.g. large warehouse trucks, vans & courier) to and from Carilion facilities in a timely manner.
• Transports and delivers the applicable items to the correct destinations in a timely manner and based on routing specifications.
• Adheres to and observes proper fleet operations and regulations including DOT and OSHA, maintains vehicles and observes safety procedures as part of a daily routine. Maintains all necessary logs as required by the company Federal, State or local agencies
• Loads and unloads medical items from Carilion vehicles and ensures specimens, medicines, equipment, or documents are properly maintained and safely secured based on specific company requirements. Operates forklifts, pallet jacks and other manual lift equipment as part of warehouse duties.
• Conducts daily pre-trip and post-trip maintenance and safety inspection.
• Inspects and signs for deliveries. Team member is responsible for noting all shortages and damages to prevent poor patient outcomes and monetary loss for Carilion.
• Team member is consistent in their communication with the Inventory Team on all shipment discrepancies.
• Works with fellow members of the warehouse team to identify and address items that should be prioritized for receiving.
• Utilizing an Inventory Management System, ensures that received item quantities are accurately entered in and, when needed, discrepancies are properly documented in the inventory management system and on packing slips. Failure to accurately record inventory could lead to poor patient outcomes and significantly jeopardize Carilions financial relationship with our vendor community.
• Maintains a well-organized delivery record system The delivery system prevents the loss of goods and provides documentation of the transfer of liability from one entity to another.
• Efficiently resolves all order-related inquiries / requests within service portal software as needed.
• Stocks items utilizing the inventory management system. Ensures that items are rotated by date to prevent a negative patient outcome or financial loss. Notifies management of all discrepancies.
• Accurately and consistently creates and maintains all back stock process.
• Maintains a high level of customer service for other warehouse employees and downstream customers by performing scheduled and as-needed QA activities, including inspecting and maintaining the cleanliness of inventory racks, bins, and labels.
• Escalates item discrepancies, order-delivery inconsistencies, and quality standard exceptions to leadership. Documents and communicates via email, verbal, and utilizes the electronic customer service portal as needed.
• Maintains Proper Driver's License and Health Card (Driving record as required by Carilion policy.

What We Require:

Education: High School Diploma or equivalent required. Associates degree preferred.

Experience: Minimum 2 years of experience in warehouse setting and use of all non-powered and powered equipment to include forklifts and pallet jacks. Required experience with warehouse requisitioning and order picking. Experience required in the operation of a large commercial vehicle (non CDL).

Licensure, Certification, and/or Registration: Valid VA Driver's License with positive driving record required.

Other Minimum Qualifications: Must possess a driving record within the scope of Carilions Driver Regulations. Manual dexterity of eye, hand / foot, good motor skills and depth perception are necessary when driving Excellent organizational skills to include critical thinking, attention to detail, interpersonal skills, and written/oral skills. Must be proficient in the use of standard warehouse equipment including forklift, personal lift devices (WAVE), and power jacks. Must be customer service oriented. Proficiency in basic computerization skills and demonstrated ability to utilize (or learn to utilize) inventory management systems/software, email communication system, and customer service portal.

This job description is intended to be a representative summary of the major responsibilities and accountabilities performed by incumbents in this role. Incumbents may be required to perform job-related tasks other than those specifically presented in this description.

Benefits, Pay and Well-being at Carilion Clinic

Carilion understands the importance of prioritizing your well-being to help you develop and thrive. That's why we offer a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life – at work and when you're away.

When you make your tomorrow with us, we'll enhance your potential to realize the best in yourself. Below are benefits available to you when you join Carilion:

• Comprehensive Medical, Dental, & Vision Benefits
• Employer Funded Pension Plan, vested after five years (Voluntary 403B)
• Paid Time Off (accrued from day one)
• Onsite fitness studios and discounts to our Carilion Wellness centers
• Access to our health and wellness app, Virgin Pulse
• Discounts on childcare
• Continued education and training