Sales Lead Coordinator

Job Description

Job Description

Lead Coordinator – Be Part of the Team That CAREs

Curiosity. Ambition. Responsibility. Empathy. That’s the foundation of who we are at AllTech Services. We’re not your average HVAC & Plumbing company—we’re a team committed to personal growth, professional development, and delivering unmatched customer experiences.

At AllTech, we work together, grow together, and win together. We’re looking for a Sales Coordinator who’s ready to bring energy, empathy, and precision to the sales process. You’ll help connect homeowners with the solutions they need—making sure every interaction is smooth, informed, and successful.

What You’ll Do At AllTech, you’ll support our customers and our Comfort Consultants (outside sales) by making the process seamless from inquiry to installation. Here’s what your day might include:

C – Curiosity:

• Stay sharp on our services, pricing, and promotions

• Help customers explore their options by asking the right questions and offering tailored information

• Keep learning—about people, systems, and process improvements

A – Ambition:

• Handle inbound calls from homeowners and turn questions into appointments

• Enter and manage leads, quotes, and orders with speed and accuracy

• Support our sales team with proposal prep, follow-ups, and contract coordination

• Schedule installations, manage materials and ordering, and keep jobs on track

R – Responsibility:

• Maintain accurate records, update sales databases, and prepare reports

• Communicate clearly with technicians, reps, and other departments to ensure customer satisfaction

• Assist with job costing, materials procurement, and proposal support

E – Empathy:

• Listen actively to customer concerns and needs

• Offer solutions with care and clarity, not pressure

• Work collaboratively with your team to keep things running smoothly

• Follow through on commitments—our customers deserve nothing less

What We’re Looking For

• 2+ years of customer service or sales support experience

• Experience booking sales appointments or supporting a high-volume Sales Team is a big plus

• Strong phone presence and communication skills

• Comfortable with scheduling software, Microsoft Office tools, and multi-line phone systems

• Must be available to work a flexible schedule, including alternating weekends

• This is an on-site role at our office in Northern Virginia

• Must pass a background check and pre-employment drug screen

Compensation & Benefits

• $20–$25/hr starting pay, based on experience

• Health, Dental, and Vision Insurance options

• 401(k) with company match

• Health Savings Account and Flexible Spending Account

• Paid Time Off and Holiday Pay

• Company-paid life insurance

• Opportunities for bonuses, promotions, and additional incentives

• Supportive team culture, real career growth, and stability—we’ve never laid off during a downturn

Why Work With AllTech? Because we CARE. Whether it’s your first day or your fifth year, you’re seen, supported, and surrounded by people who want to help you thrive. You won’t just be answering phones—you’ll be building trust, solving problems, and playing a key role in one of the most respected service teams in the region. Ready to build your future with AllTech Services? Apply today and let’s grow together.

Generic ReWrite

HVAC Lead Coordinator A leading residential services provider is seeking an HVAC Lead Coordinator to support a high-performing sales team in delivering exceptional customer experiences. This role is perfect for someone who thrives on organization, communication, and helping customers make informed decisions. If you're detail-oriented, tech-savvy, and passionate about service, this is an excellent opportunity to grow within a stable, supportive environment.

Key Responsibilities

• Answer inbound calls from new and existing customers, providing product and service information

• Schedule sales appointments with qualified leads (no cold calling)

• Assist customers with pricing, availability, and service options

• Process sales orders and contracts accurately and efficiently

• Generate and manage purchase orders for equipment and materials

• Support the sales team with follow-up calls, proposal preparation, and documentation

• Coordinate between departments to ensure timely installations and customer satisfaction

• Update sales databases, track lead activity, and prepare basic reports

• May occasionally visit job sites to ensure project accuracy and client satisfaction

Requirements

• 2+ years of customer service or inside sales support experience

• Strong written and verbal communication skills

• Experience working with CRM tools, Microsoft Office, and multi-line phone systems

• Ability to manage multiple tasks and stay organized in a fast-paced environment

• Flexible schedule, including availability on alternating weekends

• Must be able to work on-site daily

• Pre-employment background check and drug screening required

Compensation & Benefits

• Competitive hourly pay: $20–$25 per hour, depending on experience

• Access to health benefits after 90 days of employment

• Dental, vision, and life insurance options

• Health Savings Account (HSA) or Flexible Spending Account (FSA)

• 401(k) with company match

• Paid time off and paid holidays

• Supportive leadership, growth opportunities, and a team-centered culture

If you’re ready to join a company that values your contributions, supports your development, and offers a clear path for growth, apply today!