Accounts Receivable Specialist

Company Description G&G Outfitters is a premier full-service branded merchandise agency headquartered in Lanham, MD. The company combines innovative design, creative and marketing services, and promotional solutions to help clients define and differentiate their business with branded and custom merchandise. With in-house capabilities such as screen-printing, embroidery, global sourcing, and storage and fulfillment, G&G Outfitters offers clients increased flexibility, lower costs, and faster turnarounds. Team members collaborate closely with clients across industries, contributing to high-impact brand experiences through quality merchandise and streamlined services.

Position Overview

The Accounts Receivable Specialist will partner closely with the Accounts Receivable Manager and Collection Managers to support invoicing, payment processing, account reconciliation, collections, customer account maintenance, and reporting within our Accounting Team.

The ideal candidate understands basic accounting principles and financial transactions, demonstrates strong attention to detail, and is proficient in Microsoft Excel. Success in this role requires organization, reliability, and the ability to manage multiple priorities in a fast-paced, deadline-driven environment.

This on-site position requires working during regular front-office operating hours.

A positive attitude, professional demeanor, and excellent written and verbal communication skills are essential for success in this role.

Duties/Responsibilities:

• Create, review, and distribute customer invoices and statements.
• Maintain accurate and up-to-date customer account information.
• Set up new customer accounts and maintain required documentation.
• Process incoming payments by check, credit card, and electronic funds transfer (EFT).
• Post and reconcile customer payments and account balances.
• Monitor outstanding accounts receivable balances and support collection activities.
• Contact customers regarding past-due balances and assist with collection calls, emails, and other follow-up activities.
• Document daily collection activities and maintain appropriate records.
• Respond professionally and promptly to inquiries from internal departments and external customers.
• Review, process, and reconcile customer statements and account discrepancies.
• Work collaboratively with Accounts Payable, Accounts Receivable, Purchasing, and other departments as needed.
• Analyze customer accounts and assist with evaluating creditworthiness using Nuvo.
• Prepare, generate, and review monthly accounts receivable reports.
• Perform account reconciliations and investigate discrepancies.
• Prepare ad-hoc reports and financial information as requested.
• Maintain accurate financial records, including invoices, receipts, journals, and ledgers.
• Assist with preparation and documentation for annual audits.
• Ensure compliance with established accounting policies, procedures, and internal controls.
• Maintain confidentiality of customer and financial information.
• Perform general administrative and other duties as assigned.

Required Skills/Abilities:

• Working knowledge of basic accounting principles and GAAP.
• Proficiency in Microsoft Excel, including PivotTables and basic reporting functions.
• Proficiency with Microsoft Outlook and other Microsoft Office applications.
• Strong written and verbal communication skills.
• Excellent attention to detail and accuracy when entering and reviewing financial information.
• Strong mathematical, analytical, and research skills.
• Excellent organizational and time-management skills.
• Ability to prioritize and manage multiple tasks in a fast-paced, deadline-driven environment.
• Strong interpersonal and customer-service skills.
• Ability to communicate professionally with customers and internal teams.
• Ability to handle confidential financial and customer information appropriately.
• Experience with NetSuite or a similar ERP system is highly desirable.
• Ability to work independently while also collaborating effectively with team members.

Education and Experience:

• Associates or Bachelors degree in accounting or related field preferred.
• 1-3 years of general accounting experience
• 1-3 years of experience working with accounts receivable and accounts payable
• Experience with NetSuite or a comparable ERP/accounting software system preferred.
• Experience with customer billing, payment processing, collections, and account reconciliation is highly desirable.

Physical Requirements:

• Prolonged periods of sitting and working at a computer.
• Ability to work on a computer and perform data-entry and administrative tasks for extended periods.
• Ability to lift and carry up to 15 pounds occasionally.

Work Environment

• This is an on-site office position.
• Work is performed during regular front-office operating hours.
• The position requires the ability to work effectively in a fast-paced environment where accuracy, responsiveness, and meeting deadlines are critical.

Salary range $55,000 to $60,000 annually