Senior Professional Services Consultant

Managing migration projects remotely, the full-time Senior Professional Services Consultant will lead customer transitions from Secure Email Gateways to Abnormal AI, ensuring secure and efficient deployments while collaborating with cross-functional teams. Key responsibilities Manage migration projects, ensuring seamless transitions from legacy SEGs to Abnormal Security Deliver guidance on enterprise mail flow and email security policies, implementing necessary compliance measures Troubleshoot and resolve mail flow issues to ensure reliable email delivery post-migration Required qualifications BS/BA degree with 5-7 years in a customer-facing role managing enterprise-grade cybersecurity SaaS deployments or migrations Experience with enterprise mail flow integration and migration projects, including SEG decommissioning Strong knowledge of email security protocols such as SMTP, MX records, SPF, DKIM, and DMARC Understanding of compliance frameworks such as SOC 2, HIPAA, and GDPR Proficiency in Microsoft 365 and Google Workspace Security, including Defender for Office 365 and Google Workspace Security