Lead, Area Health Information Specialist I

Job Description

Job Description

Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world's health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient's request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health.

By joining Datavant today, you're stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.

Hackensack, NJ | On-Site | Full-Time | 8am-4:30pm or 8:30 AM - 5:00 PM EST

What You'll Do

As a Lead Health Information Specialist (LHIS) , you will play a critical role in supporting daily operations and ensuring the accuracy, compliance, and timely delivery of medical information. This role combines hands-on Release of Information (ROI) work with leadership support, training, and team coordination.

Key responsibilities include:

• Providing call support and assisting with ROI-related inquiries
• Processing medical record requests accurately and confidentially in compliance with HIPAA
• Assisting the Supervisor with inventory management, including Healthsource queue oversight and prioritization of urgent requests
• Serving as a subject-matter resource for team members on ROI workflows, EMR navigation, SOPs, and best practices
• Supporting client and internal escalations with timely follow-up and clear communication
• Assisting with training and onboarding of new hires, including mentoring and coaching
• Facilitating team training sessions and ongoing education to reinforce compliance and quality standards
• Performing data entry, faxing, scanning, and other administrative duties as needed
• Maintaining professionalism and effective communication with patients, providers, and clinical staff
• Supporting overall team productivity and quality goals

Training & Onboarding

• VROI training supported
• On-the-job, onsite training provided within the first 30 days

Qualifications

• High School Diploma or GED
• Ability to work on-site daily in Hackensack, NJ
• Willingness and ability to travel locally on a weekly basis as needed
• Prior experience in healthcare, medical records, HIM, or Release of Information (ROI) required
• Supervisory or lead experience strongly preferred
• Proficiency with computers, email systems, and standard office equipment
• Strong understanding of HIPAA and patient confidentiality requirements
• Ability to handle sensitive information with discretion and professionalism

⭐ What We're Looking For

We're seeking someone who is:

• Friendly, professional, and dependable
• Punctual and consistent — attendance is essential
• Adaptable and comfortable in a fast-paced, evolving environment
• A strong verbal and written communicator
• Confident navigating multiple systems and workflows
• Experienced in leading, mentoring, or supporting a small team (preferred)
• Knowledgeable in ROI processes and EMR systems (required)
• Motivated to grow within a healthcare or medical records environment

Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role.

The estimated base pay range per hour for this role is:

$17.36—$24 USD

To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.

This job is not eligible for employment sponsorship.

Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.

At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.

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