Medical Support Assistant (OA)

DutiesReceive patients and visitors as the initial point of contact, in person or telephonically.Provide information regarding the practice, clinic, and hospital policies, procedures, and locations to patients, family members, and staff.Schedule appropriate patient appointments. Coordinate or schedule patient appointments with other clinics or specialties.Enter, manipulate and retrieve information and data from automated systems.Complete request forms, manually or automated, for individual patient orders, blood work and other requests.Maintain patients' records, both electronic and paper, according to regulation.