Customer Service Specialist

Property Preservation Specialists are responsible for managing professional working relationships with all vendors and clients across the United States. This role works with our vendors to protect and preserver properties for our clients. Essential Functions & Responsibilities Manage vendor and client inquiries via phone, email, etc. in a professional and timely manner Review and audit submitted work orders to ensure completion Confidently negotiate costs within provided guidelines Assesses performance of vendors for quality assurance purposes Responsible for managing the timeliness and efficiency of workflow Posses proficient understanding of property foreclosures Consistently meet or exceed company goals and deadlines Occasionally assist with sourcing vendors to meet client needs Other duties as assigned Qualifications Required High School Diploma or Equivalent One (1) year of property preservation and FHA conveyance experience desired Prior outside sales and customer service experience preferred Proficiency in Microsoft Word, Outlook & Excel (filter and sort) #J-18808-Ljbffr