Ford Service Advisor

Service Advisor – Bob Bell Ford, Glen Burnie, MD. Salary commensurate with experience. Responsibilities Greet customers promptly Obtain customer and vehicle information Clearly report all vehicle symptoms as described by the customer Determine and recommend needed maintenance based on age, mileage and history of vehicle Prepare a complete and accurate estimate of cost for labor and parts Establish follow up time Monitor the progress of each vehicle throughout the day, and updating customers frequently Verify that the final invoice reconciles with the work performed on the repair order Explain all completed work and charges to customers Qualifications Proven record of achieving exceptional Customer Satisfaction Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must Above average energy level A desire for a long term career with a growing organization Personal and professional integrity ADP computer experience a plus Benefits Medical and Prescription Drug Plans Health Savings Account (HSA) Eligibility Wellness Program CareFirst Video Visit Eligibility (see a doctor 24/7/365) Dental and Vision Plans 401K Disability and Life Insurance Employee Car Purchase Program Career Progression Great Company Culture We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #J-18808-Ljbffr