Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

ABOUT OUR AGENCY:
I opened my agency in 2014 and currently lead a team of three. Before becoming a State Farm agent, I spent 25 years in the banking industry. When I was ready for a new challenge, I was inspired by another State Farm agent and saw an opportunity to continue helping people while building a business focused on relationships, service, and community involvement.

Giving back to the community is one of my favorite parts of agency ownership. We stay actively involved with local schools and youth-focused initiatives, and I am a member of both the Rotary Club and United Fund. Supporting local children and families is something we care deeply about.

Our agency offers PTO, dental and vision insurance, a Simple IRA with a 3% employer match, licensing costs paid up front, and a unique monthly health and wellness bonus that can be used toward a gym membership, self-care, or other wellness activities. We also celebrate birthdays and milestones as a team and observe all bank holidays because I believe it's important to recognize and appreciate the people who help make our agency successful.

Our culture is family-focused, supportive, and motivated. We work hard, celebrate successes together, and believe that when our team members succeed, the entire agency succeeds. I'm looking for someone who is dependable, self-motivated, and willing to go the extra mile for customers and teammates alike. The ideal candidate is a self-starter who enjoys helping people, embraces growth opportunities, and wants to be part of a team that genuinely supports one another.

ROLE DESCRIPTION:
Cami Lucero - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.