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East Coast Product Support Specialist — AI-Driven CSAT

Vitalize

Vitalize is seeking a Product Support Specialist to expand East Coast coverage and scale our support operations. You will own complex escalations, partner with Engineering, Product, and Operations, and drive CSAT and FRT improvements while shaping self-service documentation. You will analyze trends, create actionable insights, and help implement an AI-augmented support strategy to boost efficiency and product quality. #J-18808-Ljbffr Vitalize

Vacancy posted 2 days ago
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