Quality Technician

About Air Techniques, Inc. Founded in 1962, Air Techniques, Inc. set out to manufacture first‑rate products for the dental industry. Over 64 years later, it has grown from a small company into a successful corporation. At our New York headquarters we design and build two main groups of products: utility room and digital imaging products. Our products are manufactured in a vertically integrated factory where compliance with Food and Drug Administration Good Manufacturing Practices is paired with stringent quality standards. In‑house engineering staff design products for the dental market. We maintain ISO‑13485 registration, reinforcing our pledge to quality and customer satisfaction, and we have earned a reputation for superior quality that is recognized worldwide. Position Description Responsible for the systematic inspection, evaluation, and analysis of production and customer‑returned product to identify failure modes and determine root causes. Supports continuous improvement initiatives by generating accurate, data‑driven findings that inform a multifunctional team consisting of engineering, manufacturing, quality, and supply chain. Essential Functions and Responsibilities Perform visual, dimensional, and functional inspections on production and customer‑returned units to assess the nature and extent of defects or failures. Identify recurring issues and escape complex failures to the Product Quality Manager. Collaborate with Engineering, Production, and Procurement teams to communicate findings and support the development of corrective and preventive actions. Operate and maintain measuring and test equipment (calipers, micrometers, CMM, gauges, torque tools, etc.). Review and inspect Device History Records to ensure document accuracy, verify that product quality meets standards, and propose release of the product for distribution. Assist the Technical Returns Evaluation Manager with the development or revision of repair procedures and work instructions. Participate in Lean or continuous improvement initiatives to reduce turnaround time and defects. Perform internal quality systems audits. Ensure compliance with department procedures. Analyze and interact with areas related to KPIs such as first‑pass yield, defect/complaint trends, audit findings, CAPA effectiveness evaluations, etc. Perform other duties as assigned. Work Experience Requirements Minimum five years of experience in a quality, manufacturing, or product inspection role. Prior experience with RMA processes and root cause analysis methodologies strongly preferred. Core Skills Requirements Proficiency with precision measurement tools (calipers, micrometers, gauges, CMM). Working knowledge of ERP systems for logging and tracking (experience with Epicor or a similar system a plus). Strong written and verbal communication skills. Analytical mindset with strong attention to detail. Advanced Excel skills, able to analyze data and build complex reports and graphics. Ability to read and interpret engineering drawings, schematics, and product specifications. Familiarity with quality standards such as ISO 9001, 13485, or equivalent. Physical Requirements Able to lift up to 40 lbs. Ability to use hand tools. Education Requirements Associate's degree in Quality Technology, Manufacturing Technology, Mechanical Engineering Technology, Industrial Engineering, or a closely related technical discipline required. It is the policy of Air Techniques to provide equal employment opportunities to all qualified applicants without discrimination on the basis of race, creed, color, religion, national origin or ancestry, gender, citizenship, age, disability, marital status, veteran status, sexual preference, or any other characteristic protected by applicable federal, state, or local laws. #J-18808-Ljbffr