Customer Service Representative
Darlene Warren Farmers Insurance
Job Description
Job Description
Are you looking to grow? So are we! Darlene Warren Farmers Insurance in Warrenton, Oregon, is looking for an enthusiastic, customer-driven, and knowledgeable person to join our team as a Part-Time Customer Service Representative with Full Time Potential . In this role you will provide exceptional customer service to our customers, addressing all of their queries. Your positive attitude, rapport-building, and desire to help may make you the perfect fit for this role. We pride ourselves on our top-notch customer service and are looking for someone who has the skills to deliver an amazing experience. If you are ready to make a change in your life and are looking to join a company that cares about both our customers and you , apply today!
Responsibilities
- Process customer policy change requests.
- Secure all Trailing Documents from customers.
- Handle all incoming claim calls from customers and follow-up.
- Complete Evidence of Insurance requests.
- Immediately greet all customers, entering the office, in a friendly and helpful manner.
- Take premium payments from customers.
- Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
Requirements
- Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
- Possess an upbeat, positive and enthusiastic attitude.
- Be a great self-starter with a sense of urgency.
- Proficiency to multi-task, follow-thru and follow-up.
- Excellent Communication/interpersonal skills.
- Must have ability to multi-task.
- Professional phone etiquette.
Benefits
Hands on Training###Mon-Fri Schedule###Career Growth Opportunities###Flexible Schedule###Equipment Provided###Bonus Opportunities###Team Building Luncheons###
$53.5k - $73.5k
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