Administrative Aide I

Overview The Town of Windsor seeks an energetic, organized, and self-directed individual to provide administrative support to the Social Services Department. This role performs a variety of duties, including customer service, record keeping, data entry, and other general office duties. Your typical work activities Carrying out a variety of routine administrative procedures in the Social Services department; maintains records; answers incoming calls and routes callers or provides information; receives public and provides customer assistance; operates a vehicle to run errands Serve as the lead support for programs such as the Renters Rebate Program and the "Step Into Helping" Youth Yard Work Program, assisting with coordination, communication, and program delivery Assisting with special projects Assisting with department communications such as developing notices, flyers, brochures, newsletters, social media, news articles, and other informational materials about programs and services Conducting surveys, analyzes data gathered, develops information, and considers available solutions or alternate methods General office duties such as filing, records management, copying, scanning, faxing, preparing and sending outgoing mailings and packages, and data entry Participating in meetings, outreach events, seminars, and training sessions; serves as a member of various employee committees Performing related work as required Qualifications Ability to work independently and within a team in an office environment Ability to prepare clear, concise, and complete reports and strong verbal skills, including active listening, and emotional intelligence Ability to establish and maintain effective working relationships with other employees and the general public with culturally diverse populations and persons experiencing a wide range of social conditions Flexibility with a willingness to learn new tasks as well as multitask Be detail-oriented with high-quality control and accuracy Ability to use discretion, maintain confidentiality, and ethical conduct Proficiency with the use of computers (desktop, laptop, tablet), MS Office 365 (Outlook, Word), Canva, and mobile technology (smartphones, apps) High School Diploma or equivalent with 2 years of experience in clerical work, or any equivalent combination of training and experience desired Working knowledge of MS Office Suite (Internet, Word, and Excel) and other programs as needed (i.e. mail merge, database management) Experience with MUNIS and Canva a plus Valid driver’s license Schedule and Compensation Schedule: The 23 hours for this position are during 8:00am to 5:00pm – Tuesdays and Friday, and 10-5pm on Thursday Compensation: $19 to $20 per hour depending on experience Successful candidates will be subject to the Town of Windsor background screening process, which includes a criminal background check and a pre-employment drug screen including testing for marijuana. The Town of Windsor is an Equal Opportunity Employer and values diversity at all levels of the workforce. EOE/AA #J-18808-Ljbffr Town of Windsor, CT