Scientific Applications Specialist (Primary Cell Culture)

We are seeking a scientifically trained, organized, and customer-focused individual to join our team as a Scientific Applications Specialist .

This role is ideal for a scientist interested in transitioning from primarily bench-based work into a collaborative, customer-facing position focused on scientific support, customer engagement, and commercial operations.

Primary Responsibilities

Scientific & Customer Support

• Provide technical and scientific support to researchers using primary cells and cell culture media through email, phone, and research procurement platforms.
• Assist customers with cell culture troubleshooting, experimental questions, and product selection.
• Communicate technical information clearly to both scientific and non-technical audiences.
• Maintain communication with customers to identify research trends, user needs, and opportunities for product improvement.

Sales, Marketing & Commercial Operations

• Support sales and marketing activities including digital content, website updates, social media initiatives, CRM organization, and scientific conference/trade show coordination.
• Collaborate with scientific, sales, marketing, and operations team members to support customer outreach and company growth.
• Act as the commercial liaison to the laboratory team by monitoring inventory levels and coordinating production planning.

Desired Qualifications

• M.S. or Ph.D. in life sciences or a related scientific discipline.
• Hands-on experience with mammalian cell culture; experience with primary cells is strongly preferred.
• Comfortable discussing cell culture workflows, experimental design, and technical troubleshooting with research scientists.
• Strong written and verbal communication skills.
• Excellent organizational, prioritization, and problem-solving abilities.
• Proficiency with Microsoft Office and general digital communication tools.
• Familiarity with CRM systems, databases, or website/content management tools is a plus.
• Prior experience with primary cells, stem cells, exosomes, or related cell biology fields is advantageous.

The ideal candidate is proactive, detail-oriented, and capable of managing responsibilities independently while collaborating effectively across scientific and operational teams.