Client Engagement and Support Manager Healthcare MultiSpecialty

Job Description

Job Description

Benefits:

• Employee discounts
• Training & development
• Wellness resources

Company Overview

Health Atlast, LLC is a multi-specialty healthcare organization and franchise platform offering medical, chiropractic, acupuncture, massage, physical therapy, and PM&R services . We operate across multiple locations and work closely with clinic owners, doctors, attorneys, CPAs, and executive leadership .

This role represents the brand at a professional level and requires maturity, discretion, and healthcare operational knowledge.

Position Summary

We are seeking a Client Engagement & Support Manager to serve as a professional liaison between Health Atlast leadership, clinic owners, providers, and internal teams.

This role is not administrative only and not entry-level . The ideal candidate understands healthcare operations, communicates confidently with licensed professionals, and represents the brand with credibility and polish.

Core Responsibilities

• Serve as a primary point of contact for:
  • Clinic owners

  • Medical doctors and licensed providers

  • Attorneys, CPAs, and professional advisors

  • Internal office teams across locations

• Communicate clearly and professionally regarding:
  • Clinical services and workflows

  • Operational questions

  • Billing and administrative processes

• Demonstrate working knowledge of:
  • Chiropractic

  • Acupuncture

  • Massage Therapy

  • Physical Therapy

  • PM&R services

  • Medical billing fundamentals

• Coordinate communication across departments and locations

• Maintain brand standards in all interactions

• Support leadership with client and partner engagement

• Document communications and follow through to resolution

Required Qualifications (Non-Negotiable)

• Prior experience working in a medical, chiropractic, PT, or multi-specialty clinic
  
  
• Strong understanding of healthcare services and clinic operations

• Professional communication skills—written and verbal

• Comfortable interacting with:
  • Doctors

  • Clinic owners

  • Attorneys

  • CPAs

  • Executive leadership

• High level of professionalism, discretion, and judgment

• On-site availability in West Los Angeles

Preferred Experience (Strong Plus)

• Experience in:
  • Medical billing or revenue cycle environments

  • Multi-location healthcare organizations

  • Franchise or management services organizations

• Familiarity with compliance-driven environments

• Ability to manage complex stakeholder relationships

Ideal Candidate Profile

• Polished, composed, and credible

• Understands clinical terminology and workflows

• Brand-aware and detail-oriented

• Solutions-focused with strong follow-through

• Comfortable operating in executive-level conversations

What This Role Is / Is Not

This role IS:

• Client-facing

• Relationship-driven

• Professional and brand-critical

• Healthcare-specific

This role is NOT:

• Entry-level

• Call-center based

• Remote

• A purely administrative support role

Compensation

• Competitive salary based on experience

• Growth opportunity within a healthcare franchise organization

Schedule

• Full-time

• On-site only

• Standard business hours

How to Apply

Please submit:

• Resume

• A brief cover note outlining:
  • Your healthcare office experience

  • The types of providers or professionals you’ve worked with

  • Why you are a strong brand representative

Only candidates with relevant healthcare office experience will be considered.

Bottom Line

If you understand healthcare services, communicate confidently with professionals, and can represent a growing multi-specialty brand with credibility and polish, this role is a strong fit.