Systems Engineer

Systems Support EngineerWe're Hiring for a Systems Support Engineer! If you are excited and passionate about helping #LetsSolveWater, consider joining our team today! Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world's most challenging water issues. We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions. At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xylem Watermark!THE ROLE: Xylem seeks to hire an entry level Systems Engineer to join the data center operations team. As a member of the data center operations team, you will have support responsibilities for operational software, servers, and infrastructure in our Private Cloud Data Centers. You will work with a team of highly skilled Linux, Windows, VMware, and Storage Engineers. Ideal candidates will have a positive attitude, passion for technology, and system support skills. We offer a full benefits package to include Flexible Time Off (FTO) for salaried positions, health, dental, vision, investment savings plan, and additional miscellaneous benefits.CORE RESPONSIBILITIES: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.Applies revisions to host system firmware and software and works with vendors to support related activities.Support and maintain tools used by the team including the management of access, integrations, and upgrades.Review, follow and update procedures and documentation related to the teams activities, supported technologies, solutions and projects.Deploy environments using Infrastructure as Code concepts, tools, and processes.Setup, configure and maintain Disaster Recovery requirements; participate in DR drills.Follow guidance and implement standards to efficiently manage solutions for a complex, multi-data center environment where stability, performance and recovery times are critical.Monitor and troubleshoot Linux and/or Windows issues in a virtualized environment.Work closely with Security Operations to maintain enterprise cybersecurity policies.Travel periodically to work in domestic and international data centers.Collaborate with peers in other departments to resolve problems.Participate in Xylem Watermark volunteer activities.Document processes and workflows.Participate in paid On Call rotation.QUALIFICATIONS:Bachelor's Degree in Computer Science, Computer Engineering, Information Systems, or equivalent work experience.Experience with programming languages such as Python or a similar script language (PowerShell, Ruby, Bash) is required.Experience with workloads in a Linux and/or Windows environment.Excellent communication, prioritization, and analytical skills; demonstrated ability to manage time.Experience using common Microsoft Office tools to review, create and update reports.Industry-specific certifications are preferred. Examples include but not limited to certifications from Microsoft, Red Hat, Cisco, and other vendors.Preferred experience with:Common Atlassian tools such as Jira and ConfluenceGit or similar source control toolAutomation and IaaS tools such as Ansible, Terraform or similarCI/CD tools such as Jenkins, GitLab or Bitbucket PipelinesMonitoring tools such as Datadog, Nagios, or SolarWindsDocker, Kubernetes or similar container technologiesDAY IN THE LIFE:In this role, this is a fully remote position but will require occasional travel to the US and Canada for meetings or support of our physical data centers if required.At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment on the basis of race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.Join the global Xylem team today! Xylem is a team creating advanced technology solutions to the world's water challenges through developing new technologies and services that will improve the way water is used, conserved, and re-used in the future is central to our work. Our products and services move, treat, analyze, monitor, and return water to the environment, in public utility, industrial, residential, and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced analytics solutions for water, electric and gas utilities.Disclaimer: The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required in this position. Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship. Xylem reserves the right to modify this job description or assign other duties to this position as needed.