Retail Sales Specialist

Job Description

Job Description

Job description:

Position Overview
This role works the front of house in a retail based environment in the home improvement space. On top of salary, there are also spiffs and commissions of 3% on sales. This person tends to make 75K+ in first year

Key Responsibilities

Sales Leadership & Team Management

• Lead, coach, and manage the showroom sales team, ensuring strong product knowledge, customer engagement, and consistent sales performance
• Set and monitor sales goals, pricing strategies, and revenue targets for the location
• Review and approve quotes, discounts, special pricing, and large transactions generated by the sales team
• Train staff on flooring, carpet, and related product lines to ensure expert-level customer guidance
• Develop a culture of accountability, professionalism, and customer-first service

Showroom & Front-of-House Operations

• Oversee day-to-day showroom operations, ensuring smooth workflow between sales, purchasing, and fulfillment
• Manage scheduling, floor coverage, and staff productivity
• Ensure the showroom floor remains well-organized, visually appealing, and properly merchandised

Inventory Strategy & Pricing

• Own inventory management for the location, ensuring the correct product mix across price points
• Monitor stock levels and coordinate with purchasing to maximize product availability and minimize excess inventory
• Analyze sales trends to adjust inventory levels and maintain optimal turnover
• Implement pricing strategies to remain competitive while protecting margins

Inventory Control & Operational Oversight

• Establish and enforce inventory control procedures to reduce shrinkage and errors
• Approve purchase orders, inventory adjustments, and transfers
• Conduct regular inventory audits and reconciliation
• Ensure operational compliance with company policies and financial controls

Performance & Profitability

• Monitor key performance indicators including sales volume, margins, inventory turnover, and team productivity
• Identify opportunities to increase revenue, improve operational efficiency, and enhance customer experience
• Collaborate with ownership or senior leadership to develop strategies for location growth

Qualifications

• 5+ years of experience in flooring, carpet, home improvement retail, or building materials sales leadership
• Proven experience managing sales teams and retail showroom operations
• Strong knowledge of inventory management, pricing strategies, and margin optimization
• Experience approving quotes, pricing adjustments, and managing sales pipelines
• Excellent leadership, communication, and customer service skills
• Ability to balance sales leadership with operational oversight
• Strong organizational and problem-solving abilities

MUST HAVE Experience

• Background in flooring, tile, carpet, or home renovation product sales
• Experience managing high-volume showroom environments
• Familiarity with inventory systems or retail ERP platforms