Product Delivery Analyst

Product Delivery Analyst – Collateral Management & Securities Finance Technology Manulife is seeking a highly motivated Product Delivery Analyst to join our Global Wealth and Asset Management (GWAM) technology team. This role sits at the intersection of business, technology, and capital markets, driving strategic initiatives across Collateral Management, Derivatives, Repo, and Securities Lending platforms. What You'll Do Gather, analyze, and document business and system requirements for collateral, repo, securities lending, and derivatives initiatives. Translate business needs into high‑quality user stories, functional requirements, workflow diagrams, and product specifications. Collaborate closely with stakeholders, developers, business analysts, and quality engineers throughout the delivery lifecycle. Support product roadmaps, backlog management, PI planning, and agile delivery processes using Jira and Confluence. Perform workflow analysis and recommend process improvements, automation opportunities, and digital solutions. Lead functional, integration, and user acceptance testing activities to ensure successful deployment of new capabilities. Partner with front office, operations, and technology teams to streamline reporting, data management, and operational processes. Analyze data using SQL and Power BI to identify trends, measure outcomes, and support business decision‑making. Coordinate implementation activities across business teams, technology partners, vendors, and offshore/onshore stakeholders. Investigate production issues, perform root‑cause analysis, and drive resolution efforts. Leverage emerging AI‑enabled productivity tools such as GitHub Copilot, Jira Rovo, Confluence AI, and prompt engineering techniques to improve delivery efficiency. What We're Looking For Required Experience Strong experience within Collateral Management, Derivatives, Repo, and Securities Lending environments. Solid understanding of securities finance operations and technology platforms. Experience gathering requirements and translating business needs into functional solutions. Hands‑on experience creating business requirements, functional specifications, user stories, and process workflows. Experience working within Agile delivery frameworks. Strong SQL skills with the ability to perform data analysis and validation. Experience supporting testing activities, including functional, integration, and UAT testing. Knowledge of upstream/downstream system integrations and data flows. Familiarity with Swift messaging and financial market workflows. Preferred Qualifications Experience with Power BI and data visualization tools. Knowledge of workflow automation and process digitization initiatives. Experience working with Jira, Confluence, Visio, and modern AI‑assisted delivery tools. Exposure to investment management, capital markets, or asset management environments. Key Competencies Strong analytical and problem‑solving skills. Stakeholder management and relationship‑building. Requirements elicitation and business analysis. Product delivery and Agile execution. Communication and presentation skills. Process improvement and workflow optimization. Ability to influence and drive outcomes across cross‑functional teams. Comfortable navigating ambiguity and changing priorities. Equal Opportunity Employer At Manulife/John Hancock, we are an Equal Opportunity Employer. We embrace our diversity and are committed to fair recruitment, retention, advancement, and compensation practices that do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion, sex (including pregnancy and pregnancy‑related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. We provide reasonable accommodations during the application process. To request accommodation, contact View email address on click.appcast.io . Salary Location: Boston, Massachusetts Working Arrangement: Hybrid Salary range: $90,160.00 USD – $167,440.00 USD. Employees may also participate in incentive programs and earn incentive compensation tied to performance. Actual salary varies by local market conditions and individual qualifications. Benefits Health, dental, mental health, vision, short‑ and long‑term disability, life and AD&D insurance coverage. Adoption and surrogacy support. Wellness benefits and employee/family assistance plans. Retirement savings plans including pension/401(k) and a global share ownership plan with employer matching. Financial education and counseling resources. Paid time off: up to 11 paid holidays, 3 personal days, 150 hours of vacation, 40 hours of sick time annually, plus statutory leaves. 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