Back of House Operations Manager

Chick-fil-A Back-ofHouse Operations Managers are the day-to-day leaders of our Back-of-House operations, cooking up hospitality. At Chick-fil-A Rivers Avenue, the Back-of-House Operations Manager role is more than just a job, it’s an opportunity to serve guests and grow a career. We are seeking full-time candidates who have excellent people skills and a sense of urgency to be the driving force in helping us serve guests. We’re looking for friendly, enthusiastic people who enjoy serving, and have a desire to grow both themselves and the team around them. 

How You’ll Make a Difference:

• Act as Leader on Duty (LOD)
• Become proficient in all Back-of-House positions
• Execute hospitality by cooking, preparing, and presenting food orders to meet Chick-fil-A’s quality standards
• Demonstrate knowledge of recipes and other cooking requirements
• Contribute to a safe and overall positive environment by maintaining cleanliness throughout the shift in all food preparations areas
• Handle all food-related storage and cleaning activities in accordance with sanitary procedures and standards that comply with all federal, state, & local regulatory procedures
• Ability and willingness to coach and develop Team Leads, Trainers, and Team Members
• Take ownership of a piece of BOH operations and serve as the go-to person for questions and ideas for improvements
• Maintain a calm demeanor, especially during periods of high volume, to preserve a positive work environment and a hospital experience for our guests
• Attend all Operations Manager meetings
• Other duties as assigned by senior leadership

What We’re Looking For:

• Ability to lead a small team
• ServSafe Certification is a plus
• Ability to work 5 days per week
• Available most Saturdays and available to close at least 1 night per week
• Available at least 40 hour per week
• Ability to stand for prolonged periods (entire shift), walk, bend, kneel, squat as needed
• Ability to excel in a fast-paced, team environment with a sense of urgency
• Ability to lift/carry up to 50lbs
• Must be eligible to work in the United States

What We Offer:

• Full-time
• PTO
• Simple IRA w/ 3% company match
• Flexible schedule and Sundays off
• Opportunities for growth and movement into leadership
• Fun team outings
• Health Insurance is available to all team members with employer contribution for full-time team members
• Access to scholarships
• Free food!!

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.