Admissions Representative

Full-time Wayne, New Jersey On-site $18 - $25/hr

Overview

At Driving Academy, we help individuals transform their lives by earning their Commercial Driver's License (CDL) and stepping onto the road to financial independence. As an Admissions Representative, you are the primary guide for aspiring drivers taking this major step in their careers. Operating in an inside sales capacity, your role exists to connect with warm leads, understand their career goals, and match them with the right CDL training programs.

If you thrive in a fast-paced environment where your sales performance directly changes people's lives for the better, this role offers a clear path for professional growth, comprehensive sales training, and a supportive team culture built on integrity and accountability.

What Success Looks Like

Day-to-Day: You will manage incoming inquiries and follow up with warm leads via phone, text, and email to schedule in-person consultations. In the office, you will deliver engaging presentations, explain our curriculum and funding options, guide prospective students through the enrollment process, and accurately track every interaction in our CRM.

Over Time: You will build a predictable pipeline of enrolled students, consistently meet monthly enrollment targets, and master our training offerings. You will become a trusted advisor known for maintaining compliance standards, accurately processing student records, and delivering an exceptional enrollment experience.

Key Responsibilities

• Engage warm leads through inbound and outbound phone calls, text messages, and emails to schedule in-office admissions appointments.
• Conduct professional, in-person sales presentations that communicate the value of our CDL programs and behind-the-wheel training packages.
• Consult with prospective students to identify their needs, answer questions, and recommend training solutions that match their career ambitions.
• Guide enrolled students through required paperwork, payment processing (cash, check, credit card), and compliance documentation in accordance with state and federal standards.
• Log all calls, appointments, enrollment milestones, and follow-ups within our CRM with high attention to detail.
• Orient newly enrolled students on classroom schedules, program procedures, and school expectations.
• Address customer service inquiries promptly and route complex matters to the appropriate department.

Must-Have Qualifications

• Fluency in both English and Spanish (written and spoken).
• At least 2 years of successful experience in sales, inside sales, or phone-based customer acquisition.
• High school diploma or GED equivalent.
• Proficiency with CRM platforms and standard workplace technology (Microsoft Office, Google Workspace).
• Strong interpersonal and communication skills with a proven ability to build rapport quickly over the phone and in person.
• High ethical standards, attention to detail, and a commitment to operating with integrity.

Nice-to-Have Qualifications

• Bachelor's degree in business, marketing, sales, or a related field.
• Prior experience in vocational admissions, educational sales, or telecom sales.

What We Offer

• Health insurance subsidy
• Paid Time Off (PTO) and paid sick leave
• Paid holidays
• Ongoing professional sales training and skill development