Hardware Installation Specialist
TigerConnect, Inc.
- # Hardware Installation SpecialistApplylocations: Onsite - Jacksonville, FLtime type: Full timeposted on: Posted Yesterdayjob requisition id: R003265TigerConnect transforms healthcare with the industry’s most widely adopted clinical collaboration platform – uniquely modernizing the way doctors, nurses, care teams, patients, and data connect. With solutions spanning care team communication, scheduling automation, alarm management and event notifications, nurse call, patient engagement and more, we accelerate productivity, reduce costs, and improve patient outcomes, safely and securely. More than 8,000 healthcare organizations trust us to deliver enterprise-ready solutions, making this possible with the right group of dedicated, thoughtful trailblazers. Today, private practice doctor’s offices, small and large hospice centers, and some of the largest healthcare organizations in the United States rely on TigerConnect. We’re a fun, hungry, smart, innovative group of eclectic people who are passionate about transforming the way clinical care teams work and communicate.TigerConnect is looking for a **Hardware Installation Specialist** to be the technical backbone of our nurse call and critical alert implementations; the person our customers, partners, and field teams rely on to make sure every site goes in right, on time, and to standard.In this role, you'll own the pre-installation and readiness process end to end: validating sites, leading drawing reviews, building BOMs, and certifying the installers and partners who bring our solutions to life. You'll work cross-functionally with sales, engineering, and project management, and you'll see the direct impact of your work in hospitals and health systems across the country. If you thrive at the intersection of technical depth, customer collaboration, and operational execution then this is the role for you. **What You’ll Be Doing:*** Conduct on-site and virtual site walkthroughs to validate installation scope, infrastructure readiness, and environmental constraints* Identify risks or discrepancies between proposed scope and actual site conditions and support resolution prior to installation* Lead drawing review sessions with customers to finalize nurse call design and device placement* Validate drawings align with approved scope, workflows, and installation standards* Assist with creation, updates, and redlines of nurse call drawings under engineering direction* Maintain drawing version control and prepare installation-ready drawing packages* Develop accurate Bills of Materials (BOMs) aligned to finalized drawings and validated scope* Support procurement and project teams with BOM revisions as needed* Conduct installer and partner certifications prior to site access* Design and deliver standardized installation training and certification programs* Collaborate cross-functionally with sales, engineering, project management, and customer success teams to support high-quality deployments and resolve escalations**What You Bring:*** 5+ years of experience with nurse call systems or healthcare technology deployments* Experience interpreting architectural and low-voltage system drawings* Hands-on experience supporting installations or implementations* Familiarity with AutoCAD or equivalent CAD tools (assistant/support level preferred)* Experience supporting large hospital or health system deployments preferred**Travel Requirements:*** 25-35% based upon project and customer/partner needs**Perks & Benefits We Offer:*** Enjoy remote flexibility with teams across the US and globally - plus prime office space in El Segundo, California* Excellent Medical, Dental, and Vision insurance for you and your family plus a 401k match* Focus on your well-being through our wellness reimbursement program and company-wide wellness days (extra days off to rest and recharge)* Our flexible time off lets you work hard and play hard—on your schedule* Join a mission-driven team committed to making a real impact in the world of healthcareOur mission is to provide a healthcare communication solution that radically improves the way care is delivered. We’ve been recognized as one of the Best Places to Work in Los Angeles (2022, 2023, 2024, 2025, 2026), as well as on the list of Best Paying Companies (2022) with the Best Perks & Benefits (2022). Our team in Mexico was recognized as a Great Place to Work and Best Place to Code in 2026. We were also honored to be named to Inc. 5000’s list of Fastest Growing Companies (2023).*TigerConnect is an equal opportunity employer and values diversity at our company! We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.*TigerConnect uses BrightHire to record our interviews, allowing your interviewer to focus more on the conversation and less on taking perfect notes. It also helps ensure a more fair and consistent hiring process for the best possible interview experience. Learn more about BrightHire, and how it promotes equitable hiring here. Our interviews are confidential and privacy is very important to us. You can ask the interviewer to stop the recording at any time. If you do not want BrightHire to record any of your interviews, click here.
- J-18808-Ljbffr TigerConnect, Inc.
Vacancy posted 21 hours ago
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