Senior UX Researcher

UX Sr Researcher

The UX Sr Researcher will be responsible for conducting user experience research to support human-centered design and product development decisions. The role involves planning and executing usability testing, analyzing research insights, and collaborating closely with product managers, designers, developers, and other researchers to improve user experience and drive evidence-based design decisions.

Requirement/Must Have:

• Bachelor’s or Master’s degree in Psychology, Behavioral Science, Anthropology, Human-Computer Interaction, or related design discipline.
• 3–5 years of qualitative UX research experience in a professional setting.
• Experience in designing and conducting UX research studies and experiments.
• Strong understanding of human-centered design principles.
• Experience with UX research methods including usability testing (moderated and unmoderated), heuristic evaluation, A/B testing, task analysis, and survey design.
• Proficiency with UX research tools such as UserZoom or UserTesting.
• Strong communication and stakeholder collaboration skills.

Experience:

• 3–5 years of UX research experience with demonstrated ability to drive actionable insights.
• Experience working in fast-paced, collaborative product development environments.
• Healthcare industry experience preferred.

Responsibilities:

• Understand project needs and define research goals in ambiguous or early-stage scenarios.
• Develop research and testing plans to address key questions and hypotheses.
• Conduct moderated and unmoderated usability testing.
• Prepare testing materials, analysis plans, and research documentation.
• Analyze findings and present insights connected to user needs, product goals, and existing research.
• Translate research insights into actionable design recommendations.
• Collaborate with product managers, designers, developers, and researchers to integrate findings into the product lifecycle.
• Communicate research methods, timelines, insights, and recommendations to stakeholders.
• Advocate for UX research and ensure user-centered principles are applied in design decisions.
• Identify opportunities to improve research processes, speed, and effectiveness.
• Stay updated on UX research tools, methodologies, and best practices.
• Apply accessibility standards and human-centered design principles in evaluations.

Should Have:

• Familiarity with prototyping tools such as Figma.
• Experience with accessibility standards and assistive technologies.
• Ability to work in blended, cross-functional teams.

Skills:

• Strong analytical and problem-solving skills.
• Excellent communication and presentation abilities.
• Ability to synthesize qualitative and quantitative insights.
• Strong understanding of UX research methodologies.
• Ability to work independently and collaboratively in fast-paced environments.

Qualification And Education:

• Bachelor’s or Master’s degree in Psychology, Behavioral Science, Anthropology, HCI, or related field.