Director of Outbound Engagement

Virtual Vocations Inc

Leading the transformation of outbound engagement capabilities, the full-time Director of Outbound Engagement will define and execute product strategies to enhance AI-driven communication experiences across voice and digital channels in a remote setting. Key Responsibilities: Define and drive the multi-year strategy for outbound engagement platforms across various channels Lead the integration of AI-powered virtual agents into outbound solutions to enhance customer engagement Collaborate with cross-functional teams to execute roadmaps for outbound campaign management and AI capabilities Required Qualifications: 10+ years of experience in product management or leadership in enterprise software or customer engagement platforms Proven track record in leading large-scale outbound engagement and campaign management initiatives Strong knowledge of AI, automation, and orchestration technologies Experience in delivering enterprise SaaS or cloud-native platform capabilities Demonstrated ability to define and execute strategies within complex organizations

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Vacancy posted 1 day ago

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