Patient Coordinator, Initial Care Plans

Patient Coordinator, Initial Care Plans

Giving Home Health Care is seeking a driven, compassionate, and motivated individual to join our team as a Patient Care Onboarding Coordinator within our Case Management Department!

As a Patient Coordinator, Initial Care Plans, you will play a vital role in welcoming new clients and ensuring a smooth transition into home health care. This position involves conducting in-home visits to build trusting relationships with clients and their families, providing education about our program and their medical benefits, and initiating the start of care process.

You will also:

• Gather and organize all required compliance documents prior to the client's start of care.
• Ensure clients have the appropriate durable medical equipment (DME) and coordinate any necessary training for clients, home health aides, and nurses.
• Conduct weekly check-ins with care team membersincluding nurses and aidesto promote effective communication and seamless coordination of care.
• Collaborate with physicians and clients to establish and maintain personalized plans of care.
• Serve as a patient advocate, providing education, support, and consistent follow-up to ensure the highest quality experience for each client.

The ideal candidate will have excellent communication skills (both written and verbal), strong interpersonal abilities, and solid computer proficiency.

At Giving Home Health Care, our mission goes beyond providing quality care we strive to build genuine, lasting relationships that make every client feel valued and cared for.

If you're passionate about helping others and want to make a meaningful impact, apply today and become part of a team that makes a difference every day!

Qualifications:

• Strong work ethic and a focus on patient care
• Proficient time management abilities
• Excellent customer service skills
• Strategic thinking and planning skills
• Exceptional relationship-building abilities
• Strong communication and presentation skills
• Energetic and outgoing personality
• Proficient in computer work (experience in MS Office tools including Outlook, Word, Excel, etc.)
• Proven ability to work independently and efficiently without close supervision
• Experience in Case Management/Social Work (will carry a caseload)
• Proficiency in Medical/Medical Terminology
• Active engagement in a collaborative team environment
• Strong reading and writing skills
• Adaptability and Flexibility with a mind towards achieving goals
• Excellent organizational skills
• Possession of a strong value system, showing loyalty and dedication to serving humanity
• Understand HIPAA and maintain confidentiality
• Holding a valid driver's license, car insurance, and dependable transportation for patient visits and doctor appointments
• Completion and passing of a mandatory background check by the Department of Health

Minimum Qualifications:

• Strong work ethic and relationship-building skills
• Excellent communication, interpersonal, and presentation skills
• Experience with MS Office products (Outlook, Word, Excel, etc.)
• Minimum associate level education preferred. (High school diploma or equivalent is required.)
• 1 year of medical knowledge preferred

Benefits:

• Performance-based bonus program
• Paid Time Off - with additional hours accrued annually based upon tenure
• Sick Leave/Bereavement Leave
• 7 1/2 Paid Holidays + Floating Holiday Day + Your Birthday
• Up to 2 Work from Home Days per Month to use as you wish (after 6 months of employment)
• Up to 1 Work from Home Day per Week to use as you wish (after 1 year of employment)
• Flex Schedule availability implemented after 90 days of employment
• Overtime pay at time and a half
• Very Competitive Benefits Package including Medical, Dental, Vision, & Life Insurance that begin after first full month of employment. The company covers 100% of the cost for dental, vision, and a term life insurance policy after the first full month of employment
• 401(k) Plan with a company match program
• Mileage Reimbursement
• $150 Lifestyle Reimbursement annually (may be for gym/fitness memberships, Costco/Sam's Club memberships, Amazon Prime memberships, and more)
• Modern Health mental wellness platform to access personalized mental healthcare for you and your dependents
• Tuition Reimbursement Program
• Employee Assistance Program
• Employee Appreciation Program
• $100 Monthly Cell Phone Reimbursement (after 1 month of employment)
• Monthly Catered Office Lunch
• Company Provided Snacks & Drinks Daily in Office Kitchen

$22 - $23 an hour

To provide the exceptional care our patients deserve, we rely on a team of passionate, dedicated professionals. We're committed to creating a supportive, collaborative culture, offering competitive benefits and compensation, and giving our team members the tools and opportunities to grow and advance their careers.

If you're ready to be part of an organization that truly makes a difference in people's lives, we encourage you to apply today and start a fulfilling journey with Giving Home!

Giving Home is dedicated to fostering an inclusive and equitable work environment. We adhere to all applicable federal, state, and local pay transparency laws to ensure fair compensation practices.

Giving Home is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. Our employment practices are designed to provide equal opportunity at all stages of employment, including hiring, promotion, training, compensation, and termination.

In compliance with applicable pay transparency laws, we are committed to providing clear and accurate information regarding the compensation and benefits associated with our positions. All disclosed salary ranges and benefits are based on a variety of factors, including but not limited to, market data, internal equity, and individual qualifications. These ranges represent the minimum and maximum pay levels for the positions and actual compensation may vary based on experience, skills, and performance.

Giving Home is committed to maintaining transparent compensation practices and regularly reviews our policies to ensure compliance with evolving laws and best practices. We value the contributions of our employees and strive to provide a work environment where everyone feels respected, valued, and fairly compensated.