Senior Account Executive

Assurant redefines the boundaries of protection—safeguarding and servicing connected devices, homes, automobiles, and commercial equipment in partnership with the world’s most successful brands. As a Fortune 500 company with more than 14,000 employees across 21 countries, Assurant leads the way in leveraging insights and technology to transform customer connections that build loyalty and drive value. The Senior Account Executive serves as a key liaison between clients, internal teams, and external partners, delivering high-quality service and supporting sales growth. This role is responsible for managing assigned client portfolios, identifying new business, distribution, and service opportunities, and overseeing implementation to ensure seamless execution. The Senior Account Executive builds strong client relationships, collaborates cross-functionally, safeguards data integrity from proposal through implementation, and evaluates financial performance. The role also provides strategic recommendations to drive program profitability while managing contracting activities. Location Requirements: Preferred residency in North Carolina, Ohio, Virginia, Maryland, Washington DC, Delaware, or Kentucky. Travel Requirement: Up to 40% travel required What makes us different? A+ financial rating at AM Best for Domestic P&C Second largest carrier in WYO program & NFIP provider in the United States. Assurant private commercial program on our own surplus company paper, Voyager Ins. Competitive base salary with annual performance bonus Comprehensive medical, dental, and vision coverage starting day one 401(k) with a 6% company match Paid time off, holidays, and a volunteer day Remote work environment Professional development opportunities Employee wellness and mental health resources What will be my duties and responsibilities in this job? Serve as the primary point of contact for assigned clients, managing day-to-day relationships to ensure high levels of satisfaction, retention, and service quality, while also uncovering new opportunities. Build and maintain strong relationships with key client stakeholders at multiple levels, including regular engagement with senior leadership. Respond to client inquiries accurately and promptly, resolving issues and escalating quality concerns as needed to ensure timely resolution. Identify, present, and support the implementation of new business opportunities, program enhancements, and strategic solutions that drive revenue growth and client retention. Oversee client implementations and ongoing program changes, ensuring alignment with contractual terms, regulatory requirements, and business guidelines. Monitor service performance, key business metrics, and revenue goals; provide clear performance updates and insights into internal leadership. Prepare and lead client Business Reviews, including coordinating materials, documentation, logistics, and stakeholder participation. Analyze program performance and financial results to identify risks, address issues, and recommend solutions or alternative approaches. Ensure accuracy and integrity of client and business arrangement data from sales through implementation and ongoing changes. Manage contracting and re-contracting activities, collaborating cross-functionally with internal teams such as Legal, Operations, Claims, Underwriting, Actuarial, and Sales. Partner with Legal to support contract and addendum development and ensure all necessary approvals are obtained. Implement program improvements that increase operational efficiency and reduce costs while maintaining service excellence. What are the requirements needed for this position? A minimum of 3 years of experience in agency sales, marketing, and/or account development experience. A minimum of 1 year of experience in Private Flood insurance or NFIP. Bachelor’s degree or equivalent experience. Experience building long-term relationships with clients and providing solutions based on business needs. Proficiency with MS Tools i.e., Excel, Word, and PowerPoint. What other skills/experience would be helpful to have? Preferred residency in one of the following states: in North Carolina, Ohio, Virginia, Maryland, Washington DC, Delaware, or Kentucky. Ability to work effectively with various company functions and individuals. Perform work responsibilities promptly and in a fast-paced, high-volume office work environment. Excellent written and verbal communication skills. Manage large groups to drive results. Experienced in performing effectively when priorities, direction, and resources change. Collaborate well with direct and indirect management. Ensure alignment with the established Assurant and line of business goals/objectives. Apply expert problem-solving skills to the most complex issues and recommend improvements. Advanced knowledge of channels and Assurant's business. How much travel should I expect? Up to 40% #-LI-Remote Pay Range: $88,000.00 - $147,000.00 Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position. If there is no posting end date listed then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis. Helping People Thrive in a Connected World Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com. For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter. What’s the culture like at Assurant? Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way. Company Overview Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products. AI and Biometric Usage Assurant supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our AI Usage Guidelines page to understand what we expect from applicants regarding their use of AI during the application process. Since we would like to know the real you, we require that all of our virtual interviews be conducted on video. Employment is contingent upon completion of a required identity verification process, which may include biometric technology, where permitted by applicable law and subject to applicable notice and consent requirements. See our Privacy Notice to learn about Assurant’s privacy practices, including our use of AI-enabled technology, automated decision making, and biometric information. Equal Opportunity Statement Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions. Job Scam Alert Please be aware that during Assurant's application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here.