Service Advisor

Service Advisor Opportunity At Freedom HondaFreedom Honda, a subsidiary of Vann York Auto Group, is located in Sumter, SC. We currently have a rare opportunity for a Full-Time Service Advisor for our Service Shop. We do more than talk about valuing our employees, we put forth the effort to show we value our employees. No need for us to boast about our excellent company culture and why you would want to invest your valuable time and skills at Freedom Honda, apply today and check it out for yourself.Rewarding pay is based on knowledge, skills, and experience.Automotive service advisors greet customers, listen to their description of the problems or service needed, determine the type of service required and prepare repair orders. If a vehicle requires additional repairs not covered in the original order, they estimate the additional cost and telephone the customer for permission to do the work. They also advise customers on other available services.Excellent Pay!Training401(k) Plan with Company MatchPTO - Paid Time OffMedical, Dental, and Vision PlansProduct and Service DiscountsOpportunity for Career Advancement with a Growing CompanySchedule appointments for service/maintenance/recall workGreet customers and inspect their vehicleAdvise customers about necessary/suggested services and costsFollow the status of the customer's vehicle from service bay entry through the completion of workKeep customers informed of any changes that occurUpon completion of work, review the work order with the customer to assure all concerns are addressedMaintain high CSI scores and provide a completely satisfying customer experienceExperience is preferredGeneral knowledge of vehicle mechanical operationsA positive attitude, good customer service, and communication skillsThrives in a fast-paced team environmentGood work ethic, computer skills, professional appearanceMVR & Background screeningValid in-state Driver's LicenseTwo forms of Government-issued ID (Driver License, Social Security Card)We are an equal-opportunity employer