Fragrance Specialist, EPCOT

Company Description

From 1946, people of the House of Parfums Christian Dior in France and around the world embody the spirit of excellence, creativity, and the unique savoir-faire of its creator, the couturier-perfumer Christian Dior. Revolutionizing the codes of French elegance and luxury with its perfumes, combining tradition and daring innovation in makeup and skincare, we reinvent every day the Dior style and affirm beauty and joy in its entirety.

Parfums Christian Dior is part of the LVMH Group.

Job Description

The Fragramce Stylist achieves retail sales goals by providing superior beauty and fragrance service to clients and develop client relationships to build repeat sales and brand loyalty. This is a Full-Time position.

PRINCIPAL DUTIES AND RESPONSIBILITIES

• Achieve retail sales goals or annual productivity goals. Also responsible for achieving the required pre-sell sales goal.
• Provide full-range customer service, including product information, building sales, and executing all in-store events.
• Ensure that all communication with customers is courteous, cordial, and professional.
• Ensure that retail counter area and products are clean, well-organized, and well-presented at all times.
• Meet retail sales plan objectives and track productivity as determined by employer.
• Answer and respond to customer requests regarding Dior and its product lines.
• Provide consultation to customers for selection of cosmetic shades, skin treatment, makeup application, and artistry.
• Resolve customer issues or questions by telephone or letter, including research and preparation of reply correspondence.
• Maintain client registration program, sustain customer relationships, and generate new business through regular communication.
• Adhere to all policies and practices of the retailer. In addition, adhere to time and attendance policies and procedures.
• Adhere to brand image standards, including wearing a Dior uniform.
• Special projects and miscellaneous duties as dictated by the needs of the business.
• Conduct all other job-related activities.

Qualifications

• 2+ years of prestige beauty sales experience
• Ability to effectively manage customer expectations and build loyal customer relationships
• Excellent organizational skills
• Superior written and verbal communication skills
• CRT experience and aptitude in learning how to access computer-based inventory and order status detail
• Knowledge of Microsoft Office for Windows and Excel

Additional Information

This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

All your information will be kept confidential according to EEO guidelines.

LVMH Inc. uses the published salary range as a guideline to provide our employees with market competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance, and tenure.

While the published salary range is a good faith reflection of the targeted salary level for the position, LVMH Inc. reserves the right to pay outside of the published range of $33.50-$40.50.