Registrar - Emergency Business Office

Registrar II

Located in the heart of Anderson, South Carolina, AnMed is a dynamic, not-for-profit health system dedicated to delivering exceptional care with compassion, innovation, and integrity. At AnMed, our mission is simple yet powerful: To provide exceptional and compassionate care to all we serve.

AnMed has been named one of the Best Employers in South Carolina by Forbes, reflecting our commitment to a supportive, inclusive, and purpose-driven workplace. Whether you're just starting your career or looking to grow in a new direction, you'll find opportunities to thrive, lead, and make a meaningful impact here.

The Registrar II receives, coordinates, and implements the initial patient experience by providing registration tasks. While ensuring patient satisfaction, the Registrar II will maintain registration and accurately collect patient liability for emergency room services, while adhering to EMTALA guidelines. The Registrar II will additionally act as an Emergency Services Secretary. This role provides clerical support/assistance to providers and nursing staff, effectively communicating, multi-tasking, and is proficient on all emergency room processes. Individuals serving in the registration and secretary roles are responsible for providing excellent customer service to our patients, visitors and staff while maintaining confidentiality of our patients PHI.

Duties & Responsibilities

• Accurately complete registration for each patient.
• Accurately explains/educates patients on forms and potential patient financial responsibility.
• Collect patient liability for emergency services rendered including but not limited to co-pays, deductibles and out of pocket expenses.
• Effectively maintain secretary desk.
• Organize patient charts.
• Ensure documentation is maintained for all alerts called in the ED.
• Serve as a patient liaison, via phone, during times that visitors are not permitted in the ED.
• Complete admission documentation on patients transitioning to OBS or IP status.

Qualifications

• High School graduate or GED.
• Excellent communication skills, written and verbal.
• Prior experience in customer service role.

Preferred Qualifications

• Knowledge of medical terminology.
• Prior experience with medical insurance including commercial and government carriers.
• Knowledge of HIPAA, Corporate Compliance and Regulations.
• Prior hospital/Emergency Department experience.
• EPIC experience.

Benefits

• Medical Insurance & Wellness Offerings.
• Compensation, Retirement & Financial Planning.
• Free Financial Counseling.
• Work-Life Balance & Paid Time Off (PTO).
• Professional Development.
• For more information, please visit: anmed.org/careers/benefits

* Varied benefits packages are available for positions with a 0.6 FTE or higher.