Support Services Manager

Operational Support Manager When you're the best, we're the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future. In this role, you will provide operational, analytical, and coordination support for the National Centers within Spend Management Services. The manager executes key business processes by maintaining data and reporting, coordinating project and meeting activities, supporting pricing and proposal documentation, and developing clear presentations and business documentation. Success requires strong attention to detail, sound judgment, and the ability to navigate operational processes while working effectively across multiple stakeholders. Responsibilities: Provide operational and analytical support for business processes, projects, and initiatives. Maintain accurate opportunity, project, and activity records within internal systems and tracking tools. Prepare and maintain weekly, monthly, and quarterly reports and support validation and reconciliation of operational or financial data. Develop meeting materials, presentations, supporting documents, and other content for internal and client-facing activities. Coordinate planning activities for team-wide and department-wide initiatives. Support the development of pricing, proposals, and statements of work by gathering information, updating templates, and coordinating internal reviews. Maintain organized documentation and ensure business materials, templates, methodologies, and resources remain current and accessible. Manage activity and opportunity information in Teams-based trackers and similar platforms and perform routine audits to support data accuracy. Coordinate internal communication by sharing updates, process changes, findings, and relevant information across teams. Identify operational gaps, risks, and improvement opportunities and recommend enhancements that support greater efficiency and consistency. Qualifications: Relevant degree preferred. 2 + years of experience in business operations, project or program coordination, supply chain support, or sales support. Strong organizational skills with the ability to manage multiple priorities with limited oversight. Strong analytical skills and attention to detail. Proficiency with reporting, data tracking, presentations, and business documentation. Strong written and verbal communication skills. Ability to work effectively across multiple stakeholders, communicate progress, manage competing deadlines, and ensure commitments are completed. Experience maintaining data accuracy within business systems, trackers, or similar tools preferred. Willingness to travel. Estimated Hiring Range: At Vizient, we consider skills, experience, and organizational needs in our compensation approach. Geographic factors may adjust the range estimate and hires typically fall below the top range. Compensation decisions are tailored to individual circumstances. The current salary range for this role is $59,600.00 to $101,200.00. This position is also incentive eligible. Vizient has a comprehensive benefits plan! Please view our benefits here: Equal Opportunity Employer: Females/Minorities/Veterans/Individuals with Disabilities The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.