Field Service Technician

Job TitleYour dependability, organization, and people skills will shine in this role as you become an integral part of our customer-focused team. We offer competitive wages alongside a rewarding commission plan, and a comprehensive benefits package.Salary Details: $25.00-$27.00/ hour based on experienceExceptional Benefits: Competitive benefits package with exclusive privileges Medical, Dental, and Vision insurance Paid Parental leave 401K with a rewarding company match Exclusive Company purchase discounts Comprehensive company-provided training Flexible schedule options (Please inquire for details) Our distinctive Employee Recognition Program, "H2Onors"At Culligan, we appreciate the dedication and commitment of our team members. Our unique Employee Recognition Program "H2Onors" is a testament to our culture of celebrating your hard work and unwavering commitment.Key Duties and ResponsibilitiesSafe operation of a Company vehicle in accordance with state and federal DOT laws. Adherence to established safety procedures. Completion of daily service orders promptly. Perform diagnostics, installations or removals on residential and commercial water treatment equipment; identify malfunctions and resolve accordingly. Foster customer relationships through direct interaction, effectively communicating equipment status and providing problem-solving solutions. Ensure timely collection of payments upon service completion and assist in past due receivables collection.Work LocationBased at our Syracuse, NY office, with occasional travel to nearby Culligan branches as required.Minimum RequirementsValid driver's license Reliable transportation to and back from work High school diploma or equivalent Familiarity with the city area where duties will be performed Excellent interpersonal and communication skills (verbal/written)Please note, candidates offered a position must undergo a DOT physical (at the time of hire and every two years thereafter), a drug screen, and a background check in line with state and Federal laws. Minimum of one year of year of plumbing or maintenance is required Face-to-face customer service Able to work Saturdays and evenings if needed Able to work a rotating on-call schedulePhysical Requirements: Ability to lift over 100 pounds Ability to drive for extended periods (2-3 hours) Ability to kneel/bend for extended periods.Equal Opportunity StatementCulligan by WaterCo fosters an inclusive workplace, making decisions and setting criteria for employment without regard to race, color, creed, religion, national origin, sex, marital status, pregnancy, disability, sexual orientation, gender expression, veteran status, age, FMLA status, or any other factor deemed unlawful by federal, state, or local statutes.