Field Service Technician

Responsibilities Install, service, troubleshoot, and maintain Viking equipment using electrical, pneumatic, hydraulic, and mechanical knowledge. Read and interpret blueprints, schematics, and technical manuals to ensure proper assembly and operation. Test and calibrate equipment to ensure functionality and compliance with specifications. Perform modifications and repairs; document changes accurately and communicate with engineering teams. Train customer operators and maintenance staff on equipment operation, safety, and preventive maintenance. Provide phone support as needed. Maintain strong customer relationships by addressing issues professionally and efficiently. Provide detailed and accurate service reports and expense reports in a timely manner. Ensure all work complies with company safety standards and OSHA regulations. Qualifications 3+ years of experience in field service of industrial equipment, or related mechanical/electrical roles. High mechanical aptitude, problem‑solving and troubleshooting ability, especially in electrical systems, PLCs, and mechanical systems. Ability to read, analyze and interpret technical journals, manuals, blueprints, and schematics. Experience with pneumatics and hydraulics preferred. Valid driver’s license and clean driving record. A two‑year degree in Mechatronics or Automated Machines is preferred. Preferred Software Experience Microsoft Office Suite – Word, Excel, Access, Publisher, PowerPoint, and Outlook Emerson and B&R programming software SolidWorks Travel & Work Conditions This position requires a high-travel component, primarily domestic with occasional international assignments. Training begins in Blaine, MN, and the candidate will also work in Blaine as needed. Candidates should be able to obtain a U.S. passport for international travel (average travel 60–75%) and be comfortable driving for extended periods. Pay & Benefits This is a full‑time, non‑exempt role that may require overtime. The hourly pay range is $33.00–$50.00, dependent on experience and skills. Salary growth is possible over time. Pay and benefits are offered as described below. Benefits Package Health, dental, and vision insurance STD, LTD, basic and voluntary life insurance HSA and FSA options 401(k) matching Viking ownership program Annual bonus Paid time off Paid holidays Mileage reimbursement Travel reimbursement Expense account #J-18808-Ljbffr