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Front Of House Shift Supervisor

$18 - $22 per hour

Chick-fil-A

Customer Service/FOH Supervisor

Here are Chick-fil-A, we are committed to creating lasting, positive change through servant-leadership. As a Customer Service/FOH Supervisor, you will play a vital role in our mission to continually refresh our guests, our community, and our team. This is a part-time or full-time role that requires attention to detail, effective conflict resolution skills, and the ability to handle pressure while ensuring smooth operations.

Why You'll Love Working for Us:

  • Work-Life Balance: We understand the importance of personal time and offer flexible schedules that prioritize work-life balance.
  • Growth Opportunities: We are committed to investing in our employees' growth and development. We provide opportunities for career advancement, manager/leadership development, and ongoing training.
  • Industry-Leading Customer Service: Join a team that prides itself on delivering the best customer service in the fast food industry. Our dedication to serving our guests and each other sets us apart.
  • Team Spirit: We work hard, but never miss an opportunity to celebrate our achievements together.
  • Comprehensive Training: We provide thorough training in all aspects of our restaurant operations.

Benefits:

  • Competitive compensation ($18-$22/hr, depending on availability and experience).
  • Health Benefits Contribution (full-time)
  • 401k
  • Access to scholarships at up to $2,500 per year
  • Sundays Off
  • Free Meals and Discounts
  • Flexible Scheduling

Responsibilities:

  • Maintain positive working relationships and provide direction and feedback to all front-of-house employees.
  • Collaborate with the management team to train and track the performance of new Team Members.
  • Motivate Team Members to maintain high customer service scores.
  • Ensure timely completion of shift tasks and opening/closing responsibilities.
  • Take ownership of front-of-house facilities, ensuring organization and adherence to sanitation and food safety procedures.
  • Demonstrate a complete understanding of key positions in the front-of-house, including cashier, drive thru, and host roles.

Qualifications and Skills:

  • Must be 18 years of age or older.
  • Must be willing to work a minimum of 25 hours per week.
  • Must be able and willing to open and/or close.
  • Experience as a leader, preferably in a customer service or front-of-house environment.
  • Ability to lift up to 50 lbs, stand for up to 10 hours, and be physically active for extended periods.
  • Must be able to work in a fast-paced environment and maintain a positive attitude under pressure.
  • Team-oriented, adaptable, dependable, coachable, and strong work ethic.
  • Ability to communicate effectively with guests and team members as a supervisor/leader.

Ready to embark on an exciting journey with Chick-fil-A? Apply now and we will contact you within 1-3 business days to discuss your next steps. Please do not contact the store directly.

Chick-fil-A
Vacancy posted 4 days ago
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