Account Manager- Service/Repair (Houston)

Account Manager – Service & Repair Location: Houston, TX. Responsible for successfully securing and maintaining service accounts and repair work, and developing strong relationships with new and existing customers so that the branch meets annual revenue goals. Essential Job Functions Exceeds sales goals and quotas by utilizing company tools for service and repair growth and cancellation reduction. Manages service accounts by visiting Tier 1, 2, and 3 customers within the assigned territory to build ongoing relationships and understand their needs. Includes building relationships in BOMA and other associated groups. Develops capital plans for customers to address short‑ and long‑term building needs. Maintains a strong working knowledge of company products by attending training, studying factory equipment manuals, and reviewing local elevator code requirements. Prepares repair job proposals by estimating labor and other costs using estimating software. For items not in the program, obtains price estimates from suppliers and manually calculates, including reviewing blueprints, surveying equipment, and coordinating with operations personnel for approvals. Prepares service contract bids, reviewing blueprints and surveying equipment when necessary and coordinating with operations personnel for approvals. Receives and responds to written and oral questions related to quoted repairs and service contracts, performing follow‑up with customers on all proposals. Education & Experience Bachelor’s degree required. Minimum 1 year of B2B sales experience required. Strong attention to detail with proactive follow‑up skills. Demonstrated success in a fast‑paced environment. Outstanding ability to build and nurture relationships with customers, team members, and cross‑functional colleagues. Excellent time management, organizational, and presentation skills. Salesforce experience (preferred). Ability to read and interpret architectural drawings or blueprints (preferred). Benefits Medical, dental, and vision coverage Flexible spending accounts (FSA) Health savings account (HSA) Supplemental medical plans Company‑paid short‑ and long‑term disability insurance Company‑paid basic life insurance and AD&D Optional life and AD&D coverage Optional spouse and dependent life insurance Identity theft monitoring Pet insurance Company‑paid Employee Assistance Program (EAP) Tuition reimbursement 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre‑tax or Roth basis, with a dollar‑for‑dollar match on the first 5% contributed. Additional benefits include: 15 days of vacation per year 11 paid holidays per calendar year (10 fixed, 1 floating) Paid sick leave, per company policy Up to six weeks of paid parental leave (available after successful completion of 90 days of full‑time employment) Eligibility requirements for these benefits will be controlled by applicable plan documents. This description is intended to provide a general overview of benefits and other compensation and is not a substitute for applicable plan documents or company policies. #J-18808-Ljbffr TK Elevator