Sales Operations Manager

Sales Operations Manager

Winland Foods is seeking a process-minded individual who has the ability to lead through complex issues to support our Sales Operations. The Sales Operations Manager partners with key stakeholders across the Winland enterprise to ensure alignment of cross-functional initiatives such as pricing, product and regulatory changes, network and system optimization and business integration activities to then lead and drive customer execution of these initiatives via the Winland sales team. Additionally, this role oversees the optimization and governance of sales tools, systems and processes, including user access, training, and issue resolution partnership with IT. The Sales Operations Manager acts as a cross-functional leader, collaborating with others and supports integration efforts through coordination, customer communication and project management, ensuring project effectiveness. The Sales Operations Manager has a well-developed understanding of the inner workings of Sales, cross-functional partners, and key stakeholders. Project management, process development and execution, and communication are critical to be successful in this role.

Employee Type: Full time

Location: US Works from Home

Job Type: Commercial Planning

Work Location: Remote

Benefits: Medical, Dental, Vision, 401(k) with match, STD/LTD/AD&D/Life, HSA, FSA, EAP, Hospital indemnity, Accident Insurance, Identity and Fraud Protection Plan, Legal, and Critical Illness.

Salary, based on experience and other qualifications: $93k - $138k Annually with additional bonus potential

Roles & Responsibilities:

• Owns sales execution of business initiatives (pricing action, allocation, plant and distribution changes, reformulations/discontinuations and regulatory initiatives).
• Governs and optimizes utilization of sales tools, systems, and processes. Provides and manages system access and trains new users (PPM, R&O Tracker). Troubleshoots issues and partners with IT when necessary to resolve.
• Supports and manages SAP Sales Hierarchy change processes by partnering closely with the Customer Master Data team to ensure accurate, timely updates and adherence to established procedures.
• Supports the Director in key business integration activities (scheduling, communications, and cross functional coordination).
• Serves as a representative of the Commercial Team in cross-functional initiatives, fostering collaborating and contributing to business-critical projects.
• Manages Commercial News - Develop, publish, and oversee execution of customer communications.
• Partners with IT and key stakeholders to lead new Commercial tool development.
• Develops detailed decks and executive summaries to present and gain approval for Commercial Ops initiatives. Tailors communications to engage specific audiences.
• Manages customer lead process and retail customer evaluation.

The duties and responsibilities described are not a comprehensive list of all tasks. Additional tasks and duties may be assigned from time to time as necessitated by business needs.

Qualifications & Experience:

• Bachelor's degree in Marketing, Sales, Business or related field required
• Minimum of 5 years of sales, broker, and/or CPG experience preferred
• Proficient in PowerBI, SharePoint​, and MS Office (Word, Excel, PowerPoint, Teams)
• Strong management skills with demonstrated problem solving ability, skilled at multi-tasking and prioritization
• Demonstrated financial acumen and ability to manage a budget
• Basic understanding of pricing, trade promotions, and the impact of pricing on volume required
• Strong process mindset with ability to lead through complex issues and simplify ways of working
• Ability to take gathered information, analyze and synthesize data, and make recommendations on how to move forward
• Proven creative problem-solving skills with a resourceful, solutions-driven mindset
• Strong initiative and ability to build trust and relationships within and outside of the organization
• Demonstrates agility, adaptability and openness to take on projects with confidence and a can-do attitude
• Understanding of Private Label Selling and Commercialization business and processes

EEO Statement:

Winland Foods seeks to recruit, develop, and retain the most talented people from a diverse candidate pool, and as a global company we believe our success is enhanced by fostering equity and inclusion in the workplace. Therefore, Winland Foods is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical or mental disability, marital status, sexual orientation, gender identity, genetic information, military or veteran status, and any other characteristic protected by applicable law.