Swim School Manager

SWIM SCHOOL MANAGER

At SafeSplash Lancaster, we help kids build confidence in the water and learn a skill that could save their lives. We're looking for a Swim School Manager to help lead that work. Reporting directly to the Director of Operations, you'll be central to our mission of teaching the joy and lifesaving skill of swimming. You'll spend part of your time on deck and in the water teaching, and part of it leading the team and building enrollment. If you love working with kids, enjoy leading people, and want to work for a mission driven organization, we'd love to meet you.

What You'll Do

Leadership & Team

• Train, mentor, and support swim instructors
• Build instructor schedules and problem-solve
• Model our core values and help create a positive, accountable team culture

Customer Experience

• Be the go-to person for parents: answer questions, resolve concerns, and handle escalations with care
• Support operations, including enrollment, billing questions, and class placement
• Watch for ways to improve the family experience, from check-in to class flow

Enrollment & Local Marketing

• Follow up on leads and convert inquiries into enrollments
• Help plan and carry out local marketing, community events, and partnerships
• Work to grow enrollment and keep current families coming back

Teaching

• Teach group and private swim lessons to students of all ages and abilities using the SafeSplash curriculum and teaching philosophy

Facility Operations

• Help oversee pool safety, cleanliness, and daily opening and closing procedures
• Spot facility issues early and see them through to resolution

Your Schedule

• About 40 hours per week, mostly weekday afternoons and evenings plus Saturday mornings
• Never Sundays, Friday nights, or Saturday nights

What We Offer

• $40,000–$45,000 annual salary
• SIMPLE IRA with a 3% employer match
• 3 weeks of paid time off - 2 weeks PTO, 1 week of sick/personal days
• Bonus opportunities based on swim school performance
• Paid training, plus CPR, First Aid, and Lifeguard certifications at no cost to you
• Free swim lessons for your immediate family
• Room to grow with an expanding team

What We're Looking For

• A genuine passion for working with children
• Experience supervising staff or working in a customer-facing role (aquatics, childcare, fitness, retail, or similar)
• Calm, friendly professionalism when interacting with parents
• The ability to motivate, coach, and develop a team
• Comfort in the water for extended periods, and the ability to stand and lift swim equipment
• Willingness to earn CPR, First Aid, and Lifeguard certifications (we pay for them)
• 18 years or older, with a valid driver's license and reliable transportation to travel between Lititz, Lebanon, and Hershey.

How to Apply

Submit your resume and a few sentences about why this role interests you. Qualified candidates will be contacted for a phone screen, followed by an in-person interview and a pool-deck visit. SafeSplash Lancaster is an equal opportunity employer. We welcome applicants of all backgrounds and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status. Compensation: $40,000.00 - $45,000.00 per year