Barista & Guest Experience Specialist

Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long term holds that enable us to grow our business and our team members. Our vision is to enrich people’s lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth.Our Guiding Principles:Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & FulfillmentJob DescriptionPosition SummaryThe Barista is responsible for preparing and serving high-quality coffee, espresso beverages, teas, and other menu items while delivering exceptional guest service. This role maintains a clean, organized, and welcoming café environment and ensures all food safety and operational standards are metWhat You Will AccomplishKey ResponsibilitiesPrepare and serve coffee, espresso drinks, teas, and specialty beverages according to company recipes and standardsGreet guests warmly and provide friendly, attentive serviceTake customer orders accurately and process payments through the POS systemRecommend menu items and upsell products when appropriateMaintain cleanliness and organization of workstations, dining areas, and equipmentRestock supplies, ingredients, and merchandise as neededFollow food safety, sanitation, and health regulations.Monitor product quality and presentation standardsOperate and maintain espresso machines, grinders, blenders, and other café equipmentAssist with opening and closing duties, including cash handling and inventory countsAddress guest concerns professionally and escalate issues when necessarySupport team members and contribute to a positive work environmentWhat You Will BringQualificationsHigh school diploma or equivalent preferredPrevious barista, café, restaurant, or customer service experience preferredKnowledge of coffee preparation techniques and espresso equipment is a plusStrong communication and interpersonal skillsAbility to work in a fast-paced environment while maintaining attention to detailBasic math and cash-handling skillsAbility to work flexible schedules, including weekends, holidays, and early morningsPhysical RequirementsAbility to stand and walk for extended periodsAbility to lift and carry up to 25–30 poundsFrequent reaching, bending, and repetitive hand movementsAbility to work in a fast-paced environment with exposure to hot equipment and beveragesOS&E Coordinator – New Hotel OpeningPosition SummaryThe OS&E Coordinator is responsible for planning, purchasing, tracking, receiving, storing, and distributing all Operating Supplies & Equipment (OS&E) required for the successful opening of the hotel. This role works closely with the project team, ownership, procurement, contractors, designers, and hotel department leaders to ensure all operational supplies, furniture, fixtures, equipment, and office materials are installed, organized, and ready for opening day.Key ResponsibilitiesCoordinate all OS&E procurement activities from project initiation through hotel opening.Develop and maintain OS&E budgets, inventories, procurement schedules, and tracking reports.Coordinate receiving, warehousing, inventory control, and distribution of all OS&E items.Assist with the delivery, assembly, placement, and installation of furniture, fixtures, and operational equipment throughout the hotel.Support the setup and organization of guest rooms, public spaces, back-of-house areas, offices, and operational departments.Assist department leaders with setting up offices, including furniture placement, office supplies, filing systems, and operational materials.Coordinate the movement and relocation of furniture, equipment, and supplies as operational needs change during the pre-opening phase.Work alongside contractors, vendors, and hotel staff to ensure departments are fully equipped and operational according to the opening schedule.Conduct quality inspections of delivered goods and report damaged, missing, or incorrect items.Maintain accurate inventory records, asset documentation, and storage organization.Monitor purchase orders, invoices, and expenditures to ensure budget compliance.Assist with room and departmental installations, mock operations, and opening readiness activities.Support hotel leadership with special projects and operational tasks necessary to achieve a successful opening.Physical Requirements:While performing the duties of this job, the employee is frequently required to walk, stand, crouch/bend/stoop, reach, smell, and push/pull, the employee is constantly required to hear and talk. The employee must occasionally sit, grasp, and lift objects weighing up to 50 pounds or more. Specific vision abilities constantly required are near vision and occasionally required include close and far vision. Finger dexterity is required to operate market equipment.We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. #J-18808-Ljbffr PHX MC Operations, LLC