supervisor generator services

We are Energy Systems, the leader in industrial power solution sales, service, and rentals. With an ongoing tradition of providing excellent products and outstanding service for our customers, Energy Systems is one of the longest existing Generac Industrial Distributors in the United States. We are a full-service distributor of Generac equipment and solutions providing sales, service and rentals. Major Responsibilities Execute a wide range of technical tasks—including mechanical and electrical troubleshooting, generator repair, and resolution of complex issues—while managing sensitive technical interactions with customers and contractors. Provide emergency/unscheduled repairs of generators both during normal working hours and after-hours, weekends, and holidays as directed. Act as the first-line technical resource for technicians. Work directly with the operation & commissioning coordinators on scheduling and start-up activities to ensure all Key Performance Indicators are achieved. Read and interpret operational manuals, electrical schematics, universal generator literature, and work orders to perform required maintenance and/or repairs. Support special engineering projects for new sales and project management. Coordinate activities between the field and parts department for all daily and emergency activities. Stay current on National Fire Protection Association and State regulations for Emergency Power Supply Systems. Perform quality assurance and quality control for the business by conducting on-site audits for safety and procedural compliance. Assist in training Industrial and MPS technicians on proper start-up techniques. Supervise, train, assist, and mentor technicians to the highest standard, providing an example to follow in all situations, providing guidance toward higher certification levels Provide phone support for team members during and after normal business hours Manage fleet requirements, the Generac certification status and safety needs for all field technicians. Escalate all disciplinary, safety and positive concerns to the appropriate manager. Conduct performance management of all level technicians. Review and approve Timecards and PTO. Minimum Job Requirements Education High School Diploma Certification / License Valid Driver License Generac Industrial certification Work Experience 8 years in advanced troubleshooting of Emergency Power Supply Systems (EPSS) 2 years’ experience mentoring and leading technicians Knowledge / Skills / Abilities Working knowledge of mechanical design, AC and DC circuitry, power generation, wiring schematics, and connection diagrams Advanced knowledge of Engine maintenance and troubleshooting of natural gas fuel systems. Knowledge of power generation; light tower, pumps, and heating products Working knowledge of diesel or gaseous engines Excellent troubleshooting skills, the ability to make independent decisions, and work with minimal supervision. Working knowledge of transfer switch operations Ability to obtain and maintain Generac certification in the air-cooled and protector series courses Spark Ignited knowledge Ability to work and communicate well with others Ability to provide detailed reports within 24 hours Ability to manage and respond to emails, texts, and phone calls in a safe and timely manner Excellent conflict resolution skills Able to observe, identify and relay critical information to the company, customers, or coworker Preferred Job Requirements Education Associate degree in electrical engineering or mechanical Engineering Certification / License Generac Master Certification or MPS Certification Work Experience 10-15 years in advanced troubleshooting of Emergency Power Supply Systems (EPSS) 5 years’ experience mentoring and leading technicians Compensation: Energy Systems is committed to fair and equitable compensation practices. This compensation will ultimately be in line with the location in which the position is filled. Target compensation is $42-$54 an hour. Final compensation for this role will be determined by various factors such as a candidate’s relevant work experience, skills, certifications, and geographic location. This role is eligible for variable compensation including short term and long-term incentives. This position includes a comprehensive benefit package that includes medical, dental and vision plans; life, long-term disability, flexible spending and health savings accounts, accrued paid time off, paid Holidays and 401(k) retirement benefits. Production Environment (Includes professionals who are active on the shop floor) (For Field Technicians): While performing the duties of this job, the employee is regularly required to stand. The employee is frequently required to use hands to manipulate objects, tools, or controls; and to talk and hear. The employee is regularly required to walk, stoop, crouch, bend and reach above shoulders. The employee must frequently lift and/or move up to 50 pounds unassisted and up to 100 pounds with assistance, waist high, up to 10 feet away. This job's specific vision abilities include close vision, distance vision, peripheral vision, and depth perception. While performing the duties of this job, the employee will be working in the typical conditions of a manufacturing environment, including seasonal variations in temperatures and occasional exposure to manufacturing fumes or byproducts. The employee must comply with the assigned location PPE requirements, including but not limited to safety glasses, hearing protection, appropriate gloves, clothing, and shields for required tasks, and closed-toed or safety shoes as required by facility safety policies. The employee must be able to work in varying weather conditions including extreme heat, snow, and ice. The employee may be required to obtain a DOT Medical Card and have the ability to drive a heavy-duty truck on a daily basis. “We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.” We believe power is a promise - a shared commitment to be there for others when it matters most. For more than 65 years, we've turned big ideas into solutions that help protect homes, strengthen businesses and build a more resilient, efficient, sustainable energy future. Ready to Power a Smarter World with us? As one of the leaders and largest suppliers of power generation equipment and technology, the work we do touches millions of lives. Employees at Generac are encouraged to be innovative and are valued as an integral part of our global team. Our challenging goals develop knowledgeable employees dedicated to helping continue Generac’s success. Generac provides individuals the opportunity to work in a fast-paced agile work environment where their work makes a difference in people’s lives and their own.