Parcel Billing Specialist

Parcel Billing Specialist

The Parcel Billing Specialist is responsible for supporting the operational functions of the Parcel Department. These functions include, but are not limited to, customer invoicing, new customer onboarding, and internal reporting. The Parcel Billing Specialist interacts with Billing, Accounting, and Account Management teams regularly. This individual serves a critical role in facilitating the billing and accounting functions of the Parcel Team.

Duties include but are not limited to the following:

• Facilitates Billing Functions of Parcel Department through data extraction, invoice creation and distribution
• Serves as main point of contact, internally and externally, for Parcel billing questions
• Creates and manages internal reporting for Parcel invoicing
• Facilitates new customer setup for GSR product
• Assists with data extraction for reporting and analysis

Specific Department Responsibilities:

• Maintain knowledge of department billing cycles and processes
• Maintain knowledge of internal contacts for billing & accounting

Required Skills and Abilities:

• Ability to work independently while balancing appropriate collaboration with leadership oversight.
• The ability to effectively interact with Billing, Accounting, Account Management teams
• Excellent customer service, time management, and prioritization skills
• Excellent oral and written communication skills in person and via phone
• Excellent follow-through and detail orientation
• Able to effectively utilize computer programs including Word and Excel
• Ability to work with a variety of people and personality types
• Able to work within a fast-paced team environment
• Work overtime as necessary to meet customer needs

Minimum Education and Experience:

• High school diploma or equivalent
• Experience will be considered but not required

Physical Demands and Work Environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This description reflects management's assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned.

Physical Demands: While performing the duties of this job, the employee is regularly required to remain in a stationary position for at least 50% of the time. The employee needs to occasionally move about inside the office to access file cabinets, office machinery, etc. The general level of physical activity would be defined as sedentary. The employee is regularly required to operate a computer and other office productivity machinery, such as a calculator, telephone, copy machine, and printer. Some movements of the hands, arms, and wrists may involve repetitive motions. Specific vision abilities required by this job include the ability to detect, determine, perceive, identify, recognize, judge, observe, inspect, estimate, and assess various activities and surroundings.

Cognitive/Mental Requirements: While performing the duties of this job, the employee is regularly required to comprehend and use basic language, either written or spoken, to communicate simple and complex information, ideas, and information. The employee is also required to use logic to define problems, collect information, establish facts, draw valid conclusions, interpret information, and deal with abstract variables for unique or unfamiliar situations. The employee must use problem-solving skills to formulate and apply appropriate courses of action for routine or familiar situations. The employee may be required to perform numerical operations including basic counting, adding, subtracting, multiplying, and dividing or more complex quantitative calculations.

Work Environment: While performing the duties of this job, the employee is inside a central heat and air-conditioned office building. The noise level in the work environment is minimal.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of an employee. Duties, responsibilities, and activities may change at any time with or without notice.

eShipping LLC is an equal opportunity employer.