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Service Manager

George Washington Toma

Job Description

Job Description

Benefits:

  • 401(k)
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
Company Description:

  • Established in 1953, George Washington Toma is a family-owned appliance sales & service company with showrooms located in East Weymouth & Brockton, MA, and a warehouse, service department, and administrative office located in Hingham, MA. We have been voted the #1 place to shop for over 22 years in a row by local publications, and continue to grow and expand year-over-year, now up to over 50 team members. We are proud to be a member of a billion-dollar appliance warehousing and buying group, which affords us the ability to provide extremely competitive pricing & massive inventory selection to our customers. We pride ourselves on providing not only the best pricing and selection, but also top-notch customer service. Our company culture is one you won't find anywhere else; we are truly a family. Our ideal candidate is one who will enjoy & excel in a family-owned small business environment, is highly enthusiastic, love a challenge, and being a part of our continued growth.
What Youll Do:

The Service Manager will work closely with the COO and CEO. Responsibilities include but are not limited to:

  • Providing quality service to customers and team members by managing an efficient and productive operation.
  • All related areas for technicians, parts, and customer service.
  • Department budgets, warranty process, fleet management, customer issues, and all department team members.
What Were Looking For:

  • Minimum 2 years experience in a similar role.
  • Exceptional project management, departmental management, problem-solving, and decision-making skills.
  • Strong people leadership competencies as well as an ability to coach, mentor and develop the team.
  • Retail & Distribution Experience is a plus!
What We Offer:

  • Healthcare and dental plans (company pays up to 50% of premium).
  • Paid personal and vacation time.
  • Paid holidays.
  • Paid BJ's membership.
  • Generous employee discount with a payroll deduction option.
  • 401K plan.
  • A supportive and energetic team environment.
  • Ongoing training and professional development.
  • Career growth opportunities.
  • & more!
Are you ready to take your career to the next level? Apply today and become part of a company that values growth, innovation, and teamwork. Please apply online or send resume and salary requirements to View email address on ziprecruiter.com.

Vacancy posted 15 days ago
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