Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 2016 and is a close-knit team of four who value collaboration, positivity, and helping each other succeed. Before becoming an agent, I spent eight years working in financial services, which gave me a strong foundation in helping customers plan and protect their financial future.

I attended UCLA and love to travel whenever I can. Our office is also dog friendly, and we even have two dogs who spend time in the office, helping keep the environment fun and welcoming.

We offer cash bonuses for goals achieved, team outings and team-building events, a Simple IRA, licensing reimbursement, and a strong focus on work-life balance.

Our culture is built around teamwork and support. Were looking for someone who is hardworking, friendly, and coachablesomeone who enjoys being part of a tight-knit group that works together and celebrates success. If youre positive, motivated, and ready to grow with a supportive team, this could be a great fit for you.

ROLE DESCRIPTION:
Tatiana Vogelaar - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.