Manager Mainframe Production Control & DBA

Role Description

The Manager Mainframe Production Control & DBA at Gainwell leads production control and database administration operations supporting the New Jersey Medicaid Management Information System (NJMMIS) environment. Responsible for ensuring the stability, reliability, and performance of batch processing, job scheduling, and database platforms while managing teams that support mission-critical Medicaid systems. Drives operational excellence, compliance, and continuous improvement across production and database functions.

• Lead service delivery across multiple clients, overseeing claims configuration, provider setup, and adjudication logic to ensure accurate and efficient execution of business solutions.
• Drive standardization and process improvements across the configuration lifecycle (design, build, test, deploy), improving quality, scalability, and operational efficiency.
• Partner with account and product teams to forecast demand and align delivery capacity, identifying risks in workload, timelines, and performance and driving mitigation strategies.
• Translate regulatory, benefit, and pricing requirements into configuration solutions, advising on impacts to adjudication and downstream processing.
• Oversee financial and operational performance, including budgeting, forecasting, and cost optimization while maintaining SLA adherence and delivery quality.
• Lead cross-functional collaboration and client relationships, resolving escalations, supporting releases, and driving continuous improvement in configuration accuracy and turnaround times.

Qualifications

• 8+ years of experience in mainframe operations, production control, database administration, or related areas.
• 3+ years of leadership or management experience overseeing technical or operational teams.
• Strong knowledge of mainframe environments (z/OS), batch processing, and job scheduling tools (e.g., Control-M).
• Experience supporting enterprise database platforms, including performance tuning, backup/recovery, and security management.
• Proven ability to manage operational processes and incidents in regulated, high-availability environments (Medicaid or government systems preferred).

Requirements

• Leadership of mission-critical NJMMIS production and database operations.
• Fully remote (U.S.) work environment, with expectations aligned to program and operational needs.
• Video cameras must be used during all interviews, as well as during the initial week of orientation.
• The deadline to submit applications for this posting is July 16, 2026.

Benefits

• The pay range for this position is $86,700.00 - $123,900.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors.
• Generous, flexible vacation policy.
• 401(k) employer match.
• Comprehensive health benefits.
• Educational assistance.
• A variety of leadership and technical development academies to help build your skills and capabilities.