Product Lead / Business Analyst

Job Description

Position : Product Lead / Business Analyst

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Location : Preferably NY, NJ, CT, PA. Someone who can be onsite NYC as needed but mostly remote.

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Type of Hire : Contract

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Product Lead / Business Analyst – Job Specification

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Role Overview

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We are seeking an experienced Product / Business Analyst to work closely with business stakeholders, product teams, design teams, and technology teams to define, shape, and deliver high-quality digital solutions. The role combines strong business analysis fundamentals with product thinking, helping translate business strategy, user needs, and emerging technology opportunities into valuable products and services.

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The successful candidate will be comfortable operating across discovery and delivery activities, partnering with stakeholders to identify opportunities, define solutions, and support the successful implementation of client-facing, workflow, AI-enabled, and data-driven products.

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Key Responsibilities

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• Lead business analysis activities including elicitation, analysis, and documentation of functional and non-functional requirements.

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• Work closely with business stakeholders to understand business challenges, identify opportunities, and translate needs into clear and actionable requirements.

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• Contribute to the design and evolution of digital products, workflows, dashboards, and client-facing solutions.

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• Partner with development teams throughout the delivery lifecycle to ensure solutions meet business objectives.

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• Support agile delivery through backlog refinement, user story development, acceptance criteria definition, and ongoing requirements clarification.

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• Work effectively across remote and geographically dispersed teams.

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Core Skills & Experience

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• 5+ years' experience in a Product Analyst, Business Analyst, or similar role.

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• Strong experience producing detailed business and functional requirements documentation.

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• Excellent stakeholder management, facilitation, and communication skills.

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• Proven experience working within Agile delivery environments.

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• Fast learner with the ability to quickly understand new business domains, technologies, and business processes.

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• Experience working with distributed and remote teams.

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Domain Experience

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• Experience working within Professional Services organisations.

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• Executive Search, Recruitment, Consulting, or related professional services experience would be highly desirable.

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Specific Technical & Functional Experience

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Client-Facing Digital Solutions

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• Experience working on digital client portals and client-facing platforms.

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• Ability to define requirements and user experiences that enable the secure sharing of data, insights, reports, presentations, and other client deliverables.

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Product Discovery & Innovation

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• Experience supporting product discovery activities, including problem definition, opportunity assessment, stakeholder workshops, and requirements prioritisation.

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• Ability to translate business strategy and user needs into product concepts, features, and delivery roadmaps.

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• Experience working collaboratively with Product Managers, Designers, and Technology teams to validate ideas and shape solutions before delivery.

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• Comfortable using experimentation, prototypes, proof of concepts, and user feedback to inform decision-making.

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• Experience balancing business objectives, user needs, and technical constraints when defining solutions.

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AI & Emerging Technology Solutions

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• Familiarity with AI-enabled products and solutions.

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• Experience gathering requirements for AI-assisted workflows, automation, knowledge management, productivity, or employee experience solutions.

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• Familiarity with low-code, no-code, or AI configuration environments.

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• Ability to assess business opportunities for AI and translate them into practical requirements and user outcomes.

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Workflow & Process Modelling

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• Experience modelling business processes and workflows.

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• BPMN modelling experience preferred, ideally using tools such as Bizagi.

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• Experience supporting the design and implementation of automated workflows across multiple business functions.

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Data & Analytics Solutions

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• Experience working on data-centric projects.

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• Ability to understand high-level datasets, data structures, and data models.

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• Experience defining requirements for dashboards, reporting solutions, analytics products, and user interfaces.

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• Ability to work closely with data, analytics, and engineering teams to translate business requirements into data-driven solutions.

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