Customs Broker Support

Job Description

Job Description

Overview

???? Doral, FL 33172
???? Full-Time | Monday–Friday
???? $18–$25 per hour

YACHB, Inc

• Company-paid Medical, Dental, and Vision Insurance
• Paid Time Off
• 11 Paid Federal Holidays
• Complimentary Lunch
• Supportive team environment with growth opportunities
• 6-Month Performance Review

We are looking for a motivated and detail-oriented Customs Brokerage Support to join our growing team in Doral, FL. This is an excellent entry-level opportunity for someone interested in building a career in customs brokerage, logistics, or international trade.

In this role, you will provide administrative and customer support to the Customs Brokerage team while learning the import clearance process from start to finish. The ideal candidate is organized, professional, energetic, and eager to grow within the industry.

• Answer and direct incoming phone calls, emails, and correspondence
• Maintain organized records, filing systems, and data entry tasks
• Provide excellent customer service by responding to inquiries promptly
• Support daily office operations and administrative functions
• Assist with tracking shipment status and maintaining proper documentation
• Handle confidential information with professionalism and discretion

• Review import documentation to ensure compliance requirements are met
• Request missing documentation from importers, freight forwarders, steamship lines, or airlines
• Assist with preparing customs entries for clearance and delivery
• Generate invoices and maintain required shipment records
• Follow shipments through final delivery to ensure successful clearance

• Previous experience in an administrative, office support, or customer service role preferred
• Strong work ethic with excellent reliability and attention to detail
• High School Diploma required; Associate degree preferred
• Strong organizational and multitasking skills
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office, including Outlook and Excel
• Ability to work in a fast-paced environment and adapt quickly
• Logistics or customs brokerage experience is a plus, but not required

YACHB Inc. was established in 2015 to support businesses with efficient customs clearance solutions across a variety of industries. We pride ourselves on providing reliable service, maintaining strong client relationships, and creating opportunities for employees to grow within the logistics and customs brokerage field.