ENTRY Phlebotomist I

Phlebotomy Technician

Pay Range: $12.75hr - $17.75hr

Requirement/Must Have:

• High school diploma or equivalent is required.
• Phlebotomy experience is required, including internship or externship experience to understand the basics.
• Minimum of 1-2 years of client-facing customer service experience is required, such as retail or home health aide roles.
• Keyboard and data entry experience is required.
• Ability to perform both forensic and clinical specimen collection and processing duties following established practices and procedures.
• Willingness to work both in the lobby and in a draw room with patients to assist with coverage needs.
• High level of customer service skills is critical for this role.

Responsibilities:

• Greet patients upon arrival and address questions or concerns with care and compassion.
• Assist patients with check-ins in the lobby using a self-service kiosk or handheld tablet.
• Maintain the integrity and professional environment of the waiting area.
• Perform daily activities accurately and on time under the direction of the area supervisor.
• Maintain required records and documentation.
• Demonstrate organizational commitment and promote a positive image to patients and the public.
• Utilize phlebotomy skills to assist with patient care and cover breaks for staff.
• Explain scheduled procedures to patients in a safe and accurate manner to create an atmosphere of trust.

Skills:

• Phlebotomy.
• Specimen Collection.
• Specimen Processing.
• Customer Service.
• Data Entry.
• Keyboarding.

Qualification And Education:

• High school diploma or equivalent.
• Phlebotomy training or certification.