Head OF Operations

Help Find Cures For CancerAt Blood Cancer United, employees take our mission seriously. Whether you work in one of our regions, are an accountant at the national office or a specialist in our Information Resource Center, you work each day on making our bold goal a reality: to enable patients with blood cancer to gain more than one million years of life by 2040. Join us and give new meaning to the word, "job."Summary: Blood Cancer United is a mission centric, locally delivered and nationally powered organization, relentlessly pursuing cancer cures. To help achieve this mission, this role is responsible for providing internal support of essential operational activities that drive success for fundraisers, donors and internal business partners to ensure region staff can effectively and efficiently raise funds to support Blood Cancer United's mission.Core Responsibilities/ Primary Duties:Support region teams with administrative workload drivers Including unsubscribes, event set up, letter editing, registration processes, data collection processing, incentive fulfillment, Drupal updates, SVOY applications through Bloodcancerunited.org domain)Support region teams with offline fund management. Including processing region revenue timely and accurately from territory and national lockboxes, wires and donor advised funds according to defined processes and proceduresResearch unclaimed donations to determine correct allocationReview wire and DAF reports for unclaimed wires working with region staff to determine correct allocationProcess journal entries and fund transfers timely and accurately following Blood Cancer United policies and proceduresSubmit cash receipts templates to National Office allocate revenue appropriatelyMaintain a clear understanding of processes, technological changes and quality expectationsCollaborate with peers to ensure lockbox coverage during staff absences and vacanciesManage tickets and inbound customer needs through ticketing software within agreed upon SLAProtects organization's value by keeping information confidentialMinimum Requirements:Bachelor's Degree preferred2+ years of experience in a directly relatable rolePrior Blood Cancer United experience preferredKnowledge of Blood Cancer United mission, products and services preferredKnowledge, Skills, and Abilities:Capable of managing multiple priorities effectivelyExcellent verbal and written communications skillsStrong attention to detail and highly organizedEnthusiastic, self-motivated and committed to excellenceManaging change in a matrixed organizational structureWork Environment & Physical Demands:Weekend & evening work may be required at timesPhysical demands are minimal and typical of similar jobs in comparable organizationsWork environment is representative and typical of similar jobs in comparable organizationsEmployee Value Proposition: As a valued member of Blood Cancer United, you are eligible for a comprehensive benefits package. Our offerings include medical, dental, and vision insurance; life insurance; flexible spending accounts; a 403b retirement plan along with generous paid time off. In addition, we observe federal paid holidays throughout the year, and offer a wellness program and an employee assistance program. We are excited to share the base pay range for this hourly paid, non-exempt position is $28/hr ($50K/yr) to $35/hr ($63K/yr). The offered compensation may vary based on factors such as geographic location, business need, market conditions, proficiencies, skills, education, and experience. Additionally, at Blood Cancer United we place a high value on internal pay equity and will consider the current compensation of similarly situated roles and direct team members. Base compensation is only one component of our Total Rewards program, which also includes an annual incentive plan and a competitive benefits package.The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of employees. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.DisclaimerBlood Cancer United is an equal employment opportunity employer committed to diversity and inclusion in its workplace. All qualified applicants will receive consideration for employment without regard to sex, gender, gender identity and expression (including transgender status), sexual orientation, pregnancy, age, race, color, creed, national origin/ancestry, citizenship, religion, genetic predisposition or information, physical or veteran status, or any other characteristic protected by law. Blood Cancer United seeks such skilled and qualified individuals to share our mission and where they will join a cohort of others who have chosen to call Blood Cancer United home. Blood Cancer United complies with all applicable laws which prohibit discrimination and harassment in the workplace, and is committed to maintaining a diverse and inclusive environment supportive of all of our employees and the communities we serve.