Accounts Receivable Specialist

The Company:

Founded in 1978, Cabot Hosiery Mills is an American manufacturer of premium socks with uncompromised comfort, durability, and fit. With a family of brands including Darn Tough Vermont, Wide Open, and Cabot & Sons, our mission is to make the world's best socks, in Vermont, USA, and back them with our Unconditional Lifetime Guarantee. We are family owned, three generations strong, and have yet to produce our best sock.

Job Summary:

As we continue to scale one of the fastest growing apparel brands, we are seeking an Accounts Receivable (AR) Specialist to join the Cash and Credit Team and be responsible for accurately and efficiently applying customer payments to their accounts, collecting past due balances, AR Reporting, and supporting the AR Automation Software. This role is central to maintaining clean AR records, supporting cash-flow accuracy, and resolving payment discrepancies. Reporting to the Cash & Credit Supervisor, the specialist works closely with Collections, Dealer Service, and the Credit team to ensure timely and precise payment processing and dealer support.

The Accounts Receivable Specialist will also serve as back-up for the Accounts Payable Specialist.

The ideal candidate will have accounts receivable experience, familiarity with customer payment portals, and the ability to build strong working relationships with customers and other internal departments. We are looking for someone who is a self-starter, has excellent interpersonal skills, superb attention to detail and the ability to multi-task.

Key Responsibilities:

• Apply payments in ERP system
• Contact customers to resolve past due balances and discrepancies
• Assist B2B customers via phone and email
• Manage workflows in AR Automation Software (YayPay)
• Create and issue AR aging reports to both internal and external stakeholders
• Provide coverage for other AR team members & the AP Specialist
• Process payments in Payment Processing Platform
• Ownership of the AR Email Inbox
• Monitor and support all invoicing functions
• Lead the monthly account statement process

Qualifications:

• High school diploma required; associate or bachelor's degree in Accounting, Finance, or Business preferred.
• 1-3 years of accounts receivable or related experience
• Strong understanding of AR processes, cash application, and reconciliation.
• Proficiency with ERP systems and Microsoft Excel, Word and Outlook.
• Excellent communication and organization skills
• Ability to build strong working relationships with customers and other departments
• Highly motivated and driven to provide outstanding service
• Passionate about working for a values driven company and fully committed to building great cultures and high performing teams
• This position requires commitment to embrace the company's culture through the alignment of personal behaviors with the company's core values.

Working Conditions:

• Office environment - some exposure to a manufacturing environment
• Flexible nature to manage competing and changing priorities
• Travel locally to all of the organization's sites and locations

At Cabot Hosiery Mills, we have a list of shared company values - one of them is We Value Differences. Where you come from, how you identify, your age, and other descriptions are something that makes you, you, and we respect that. We're an honest group of people and work hard, if you like that, we encourage you to apply.

This job description should not be interpreted to be a complete list of all the duties, qualifications and responsibilities performed by the jobholder. To maintain organizational flexibility, the organization has the discretion to add, drop or change at any time the duties, responsibilities and expectations of this position. This job description does not constitute an offer of employment, continuous employment or an employment contract. Reasonable accommodations will be considered to enable individuals with disabilities to perform the essential functions of this position.

The pay range for this role is:

24.58 - 29 USD per hour (Waterbury)