Front Desk Receptionist

Job Description

Job Description

Description:

Job Opportunity: Front Desk Receptionist – Multi-Specialty Surgical Practice (Gastroenterology, General Surgery, Colorectal Surgery, Minimally Invasive Surgery)

Locations: St Clair Shores, Dearborn and Garden City. 

We are excited to announce that our multi-specialty surgical practice is expanding! We’ve recently opened a new location in Garden City and are looking for friendly, dedicated receptionists to join our team. As a receptionist, you will play a key role in providing exceptional patient service. You’ll be responsible for checking patients in and out during clinic days and assisting with various office related tasks on non-clinic days. We have part time and full time availability! You’ll be the first point of contact for patients, helping to ensure their experience is smooth and positive.

Job Details:

• Schedule and Hours:
  • Hours: Monday through Friday, 8:30 am – 5:00 pm (closed weekends and holidays). We do have 3 procedure days a month, typically Mondays, and on those specific days working hours will be 6am-2:30pm. These hours will be offered first come first serve or will be assigned on a rotation basis if needed. 
  • Dearborn and Garden City Clinic Days: Mondays and Thursdays (must be available both days if part time preferred)
  • Saint Clair Shores Clinic Days: Tuesdays, Wednesday, and Fridays (Must be available Wednesdays if part time preferred)
  • Part-Time: 24-39 hours per week (must be available at least 3 days per week "Monday, Wednesdays, and Thursdays" )
  • Full-Time: 40 hours per week

Main Responsibilities include but not limited to: 

• Check in and out patients on our clinic days.
• Assist the doctors and residents in the rooms if needed.
• Make sure exam rooms remain clean and sanitized throughout the day. 
• Answer multi-line telephone in a courteous and timely manner
• Schedule, cancel and reschedule appointments for routine office visits.
• Obtain necessary medical records and documents prior to office visits thru Epic and Cerner.
• Verify insurance coverage and benefits for appointments made to make sure services are covered for the dates of service
• Obtain e-referrals and prior authorizations prior to upcoming visits that are required for office appointments, in-office procedures, and medications
• Create schedules for upcoming clinic days
• To be involved in any assigned ongoing projects in the future.

Job Type: Available Part time or Full-time

Full Time Benefits: Paid holidays, Paid time off and sick time, Health, Dental, Vision insurance

Requirements:

Education:

• High school or equivalent (Required)

Experience:

• Insurance Verification: 1 year (Preferred)
• Customer service: 1 year (Required)
• Medical terminology: 1 year (Required)
• Computer skills: 1 year (Required)

Language:

• Arabic (Preferred)

Ability to commute to our 3 locations location:

• Saint Clair Shores, MI 48081
• Dearborn, MI 48124
• Garden City, MI 48135

Work Location: In person